We are a group of families and book from Deal.mu which we book 5 room for 4 nights and was a horrible experience in this hotel. Very rude staff... read more , unprofessional, lack of communication, no customer service , RACIST FOR MAURITIAN ,No service in restaurant and bar ,start from the GM TO CLEANER
Even get rob after check out from the safe. Before making booking from Deal.mu very clearly we ask for Seaview room which we ended with a stupid back room just because we are MAURITIAN and always blame to Deal.mu
incredible !!!!!! Been to lots of 4 and 5 star hotel but never this experience after paying
RS 180,000 . They ruin our holidays
SPECIAL MESSAGE TO THE OWNER OF THIS ANELIA HOTEL!!!!!!
close your hotel because you dont know how to run this hotel or better work with tourist dont advertise for Mauritian people.
never ever going back and also will spread to all the people

  Excellent service, nice ambience, very polite staff, highly recommended. Seashore is extremely close so you can enjoy the leisure day. Food is very delicious and you get many... read more varieties. The location of this resort is at the heart of city so you can visit shops nearby.

  It's an excellent experience with ur Anelia resort and spa, food is excellent, staff is very very cooperative ,Thanks to entire staff with manager,chef ,v enjoyed a lot.I suggest to... read more others stay only in Anelia resort. Excellent rooms and rooms service, Thanks to musicians also.Once again Thanks to all.

  We stayed at the Anelia Resort for 2 weeks in May on all inclusive. We were greeted at check in with a refreshing flannel and cold drink. Unfortunately there was... read more a problem with our room but we were given beach towels and relaxed on the sun beds on the beach in front of the hotel while we waited. It turned out that there was a problem with a water leak in the room we’d been allocated so Abhijeet sorted us with a different room. He did his best to help us and even sent us a drink and some snacks once we’d settled in. We had a fabulous room on the second floor overlooking the sea. We enjoyed watching the sun go down from our balcony. The gardens are well kept and everywhere looks clean and tidy. Rooms: Plenty of wardrobe and cupboard space. There are uk 3 pin electric sockets and also round 2 pin eu sockets. Beds are comfortable and so were the pillows. The shower room has a good hairdryer and shower gel, shampoo, body lotion and soap is supplied and replenished regularly. There is a fridge which is topped up with fresh bottled water every day. The rooms were cleaned and towels were changed every day. We found all the staff helpful and always greeted us with a friendly smile. Food: All meals were buffet style so you could help yourself. We found there was plenty... We stayed at the Anelia Resort for 2 weeks in May on all inclusive. We were greeted at check in with a refreshing flannel and cold drink. Unfortunately there was a problem with our room but we were given beach towels and relaxed on the sun beds on the beach in front of the hotel while we waited. It turned out that there was a problem with a water leak in the room we’d been allocated so Abhijeet sorted us with a different room. He did his best to help us and even sent us a drink and some snacks once we’d settled in. We had a fabulous room on the second floor overlooking the sea. We enjoyed watching the sun go down from our balcony. The gardens are well kept and everywhere looks clean and tidy.

Rooms: Plenty of wardrobe and cupboard space. There are uk 3 pin electric sockets and also round 2 pin eu sockets. Beds are comfortable and so were the pillows. The shower room has a good hairdryer and shower gel, shampoo, body lotion and soap is supplied and replenished regularly. There is a fridge which is topped up with fresh bottled water every day. The rooms were cleaned and towels were changed every day. We found all the staff helpful and always greeted us with a friendly smile.

Food: All meals were buffet style so you could help yourself. We found there was plenty of choice for everyone and it was delicious. At lunch time you could eat at the burger bar which we did a few times. Here you order from a menu and the food is brought to your table. Gilbert in the main restaurant was especially helpful - my husband likes cold milk in his tea and he kindly gave him some.

Amenities etc: There was a good size swimming pool and also a rock pool with a swimming pool type ladder. As others have said you do need swim shoes for this, take a mask and snorkel - the fish and coral are amazing.
We used the gym twice, it wasn’t too bad for a hotel gym although a few of the machines were broken .
If you like to read, there is a bookcase in the room next to reception where you can swap books.
A highlight of our trip was going on the boat with Jeremy (from the boathouse next to the hotel) to see the Dolphins in their natural habitat. We were able to snorkel from the boat and see them swimming past.
Most evenings there was music and a few nights there was a Sega dance show.

Anelia Resort is at the end of Flic en Flac beach - it’s a lovely walk along the beach and you can also walk via the road where there are a few shops. If you like shopping you can catch the bus to Cascavalle shopping centre which isn’t far and only costs about 30rs each way.

We hired a car for a few days so that we could explore other parts of the island. If you are visiting from UK it’s the same as driving at home as they drive on the left.

On the day of our departure we had to check out by 11am but were not being picked up until 6pm. We were able to use the hotel’s facilities until we left and a room was provided about an hour before we were picked up so that we could have a shower before leaving. Abhijeet came to say goodbye and wished us a safe journey home. We very much enjoyed our stay at this hotel. More

  I thought the grounds were beautifully maintained, there were always staff tending to them. The infinity pool is a great photo opportunity, although the water in the ocean is... read more less cold! There are lots of pretty areas with sun beds in them, it’s not just all focussed around the pool, and the parasols are steady as a rock. It was pretty windy while we were there and the parasols were steady as a rock. The food was amazing, lots of choices, very flavoursome curries, excellent range of salads, plus meat and fish on the grill. My favourite was the pancakes with chocolate sauce, available every morning and afternoon. The lamb burgers in the burger bar were another favourite, and my partner loved the fish curries. This is the first time we have been all inclusive and we were very happy. I like a lot of soft drinks during the day and there was plenty of juice and water available, plus a few cans in the mini bar. We also indulged in the cocktails, and the local wine was excellent. We had a lovely candlelit meal for two on the beach, well not quite candlelit because there was a breeze and the candle didn’t stand a chance, but a lovely salad, seafood platter and a heart shaped cake in a beautiful romantic setting. I must mention also the staff who were just wonderful, I could not fault the customer service. I... I thought the grounds were beautifully maintained, there were always staff tending to them. The infinity pool is a great photo opportunity, although the water in the ocean is less cold! There are lots of pretty areas with sun beds in them, it’s not just all focussed around the pool, and the parasols are steady as a rock. It was pretty windy while we were there and the parasols were steady as a rock.

The food was amazing, lots of choices, very flavoursome curries, excellent range of salads, plus meat and fish on the grill. My favourite was the pancakes with chocolate sauce, available every morning and afternoon. The lamb burgers in the burger bar were another favourite, and my partner loved the fish curries. This is the first time we have been all inclusive and we were very happy. I like a lot of soft drinks during the day and there was plenty of juice and water available, plus a few cans in the mini bar. We also indulged in the cocktails, and the local wine was excellent. We had a lovely candlelit meal for two on the beach, well not quite candlelit because there was a breeze and the candle didn’t stand a chance, but a lovely salad, seafood platter and a heart shaped cake in a beautiful romantic setting.

I must mention also the staff who were just wonderful, I could not fault the customer service. I felt that they were all focussed on making sure we had a lovely holiday, and we were constantly told to ask if there was anything we needed. They arranged a couple of tours of the island for us, much cheaper than our tour operator. We also went out on the glass bottomed boat, which is free. It’s only a half hour trip, which really suits me because I get seasick easily, so we were out and back before I started to feel queasy and we saw some beautiful fish plus some rays, starfish and coral. Due to the wind we were unable to go out on the snorkelling boat trip, and they wouldn’t let us borrow masks to just go out in the bay so it’s worth taking gear with you or buying some in the town.

Flic-en-Flac beach is very appealing. It has swimming areas marked out with buoys, but there is broken coral everywhere so you need water shoes for swimming and walking on the beach.

I thoroughly enjoyed yoga on the beach. I’ve often done Pilates with some kind of soothing music in the background, but you can’t beat a session to the sound of the actual ocean. More

  Warm welcome from all staff.
Food very tasty and large variety.
Night entertainment very good.
Clean room and all amenities provided.
Judex and his team very good dancer.
Pook... read more very enjoyable.
We recommend this resort and will come back.

  Enjoyed the ocean view, the music during dinner and high class professional service from waiters, room service and chefs. Loved the food. I was particulary impressed by the customer... read more service of Hashna.

  A beautiful family hotel,location perfect ,breakfast n dinner was in abundance n exceptional quality Staff amazing n professional esp Loshny who made our stay so special ..... read more Thank u for Preeti for upgrading our room n considering my husband who has a back problem .. back inAug for my husbands birthday. Thank U Anelia staff

  Unfortunately, we can't recommend this hotel. The good part was that the premises look nice from the outside, pools were also nice looking and clean, nice view at... read more the sea. We had a Superior Ocean View room which was lovely and large. Lots of closet space, big bathroom and a nice, big balcony. There was also a small fridge. Really nothing to complain about when it comes to the room. Also the cleaning staff were professional and very kind. However, the restaurant and especially the breakfast and dinner were awful. The biggest issue was with the staff who were very slow and unprofessional. I don't even mind that they were slow but cleanliness was a huge issue. The tables had dirty table cloths, plates and cutlery. We either had to ask someone to replace them or did it ourselves. You had to ask for drinks to be delivered several times before actually getting them. Biggest issue was at breakfast when tables were not cleaned or if they were it happened extremely slowly. One day they ran out of coffee cups at breakfast and I was twice offered a dirty cup (that had been used by someone else) that the employee wiped with a cloth right there in front of me. When I asked for a washed cup, she did it again. I then asked if I can have a cup that someone didn't just drink from, at which point the... Unfortunately, we can't recommend this hotel.

The good part was that the premises look nice from the outside, pools were also nice looking and clean, nice view at the sea.

We had a Superior Ocean View room which was lovely and large. Lots of closet space, big bathroom and a nice, big balcony. There was also a small fridge. Really nothing to complain about when it comes to the room. Also the cleaning staff were professional and very kind.

However, the restaurant and especially the breakfast and dinner were awful. The biggest issue was with the staff who were very slow and unprofessional. I don't even mind that they were slow but cleanliness was a huge issue. The tables had dirty table cloths, plates and cutlery. We either had to ask someone to replace them or did it ourselves. You had to ask for drinks to be delivered several times before actually getting them. Biggest issue was at breakfast when tables were not cleaned or if they were it happened extremely slowly.

One day they ran out of coffee cups at breakfast and I was twice offered a dirty cup (that had been used by someone else) that the employee wiped with a cloth right there in front of me. When I asked for a washed cup, she did it again. I then asked if I can have a cup that someone didn't just drink from, at which point the manager or someone came over and gave me a clean cup. I was absolutely baffled by the whole scenario.

The quality of the food was low. The only good food were the indian dishes (note that I'm not Indian nor have been there so no idea how authentic it was) as they tasted very good and were somewhat spicy. Also the fried eggs at breakfast were good. Everything else was kind of awful.

The bar staff had zero training whatsoever. They didn't know how to make most of the cocktails so they googled them there and then or improvised. None of them were even close to what they're supposed to be. Also, when asking for dry wine, the bartender kept giving me very sweet ones. They had no idea what they were serving.

So while the room, the view and the pool were nice, I really cannot recommend the hotel. The staff are not professionally trained at all. More

  I love alot about Anelia resort and spa, people are so kind here, so loving, down to earth, have respect to all guests. I also like the food of Anelia... read more resort, the environment of the hotel is so adorable

  From start to finish the staff here were exceptional. They all were so helpful and friendly especially Martial one of the waiters. Food was good but the burger bar at... read more lunch time was defo the best for us, the club sandwich was fantastic! We had a private dinner on the beach one night and the food was amazing! There is lots of activities to do if you wish but we just wanted to relax. We had a sea view room which for me was a real bonus and defo worth paying extra for. We had a couples full body massage and facials too at the garden spa on site. The girls were fantastic although I did get burnt with boiling water to the side of my face by a machine they were using to steam my face. Obviously the machine was faulty and to be fair I’m not sure the girls knew the extent of my burn but it did scab up and turn brown ☹️ If I had to look for a complaint it would be that at the bar the French speaking people all got served first even though I had been standing there before them and sometimes for 5/10 mins at a time. I would totally recommend this hotel. More

  First time coming to this hotel and I can say this place is so peaceful. The food was delicious different varieties available at Anelia Resort. Thanks to all the team,... read more the barmen made delicious cocktails for us. We will definitely recommend this hotel for your holidays 💕💕

  Beautiful property with great staffs. The food was amazing. The property is well located and swimming pool is very beautiful. Rooms were well kept and we'll organised. Overall we appreciated... read more our stay.

  Nice welcome from all staff from reception to housekeeping.
Food was very tasty and lots of varieties at the buffet.
Buffet on Saturday wad exceptional we really enjoyed our evening.... read more /> Room clean and well maintained.
All queries very handle Accordingly.
We recommend this hotel with friends and family

  Overall ambiance of Anelia resort is wonderful with beautiful views of the sea,swimming pools,etc.. This is why I call it paradise. All staffs are great and friendly and there at... read more our service  at all times we needed them. Shout out to Loshny for assisting all the way through to ensure everything was okay for us even at every moment of our meal. We are food lovers and dessert lovers and I would say that the food is marvellous, well decorated and well served. The most happiest moments and unforgettable moments were during our dinners by the beach with such beautiful  ambiance, music, dance, environment of food, friendly staffs. Another most remarkable thing was the desserts. Wow! Super cute setup with amazing combinations of colours and designs on the desserts. Go get these varieties of desserts and you will not be disappointed. Special salute to Chef Noor and his assistant Chef Hiresh who were so friendly and attentive  to our needs as we as a family are known to have a sweet tooth when  it comes to desserts. If you want authentic desserts then Anelia resort is the one to shout out for during your stay. I would say its a slice of heaven.  Anelia resort is place to come back for countless times.

  It was wonderful experience during our stay at Anelua Resort. The Room location is good and view from the room is excellent.
The Food and Room Service is excellent. Staff... read more is very courteous and helpful.
It was wonderful experience. Excellent Resort

  I had a wonderful stay over in the hotel..the food was very delicious..the view that the hotels have are incredible...the infinity pool which gives a perfect view of the seaside...just... read more loved it and totally recommend it

  Very good hospitality from all staff.
Room very clean and we were really satisfied with this.
Food was awesome with lots of varities.very good selection of non vegetarian and vegetarian... read more food.
Big thank to reception team.

  I have spent a tremendous day here the services are impeccable good food beautiful everywhere .. spectacular views... huge picines... lovely people... spent a wonderful time with collegues..... read more highly recomend those interested to come without hesitation... meeting beautiful and interesting people foreigners very amicable

  Our stay in anelia resort was so amazing!!!! The staff,the food, the rooms and hospitality was so nice! I’m definitely coming back. We really enjoyed our stay coupled with... read more the fact that we had a seven months old, the kids corner was so beautiful. Thank you.

  Room was fine as it was Ocean facing .Very disorganised at Breakfast / Dinner. Staff were haphazard. Food often cold. Housekeeping needed reminders constantly. General impression was not good. ... read more Rate this hotel as average the saving grace was the Ocean facing room.

  Very good hotel
Staff very helpful
Food was good with lots of variety
Very good entertainment.we really enjoyed for the for first 2 night
Room cleaned very good view... read more
Swimming pool very good
All staff from front office to spa very helpful
We recommend everyone to visit this location

  The service was beyond excellent, the staff was truly kind to all of us and always willing to assist even when we had a barrier in language but they would... read more try to assist to their best of their ability. The place is very beautiful and the website doesn't show all the beauty within the place meaning that you need come here and experience all this by yourself. Food was excellent 👌, the look in the rooms was elegant and their even put flowers on the bed for me and my man, making the stay very romantic.

I'd like to thank everyone who work at Anelia, from the the reception, kitchen staff, restaurant staff, cleaning staff like everyone. Thank you and see you soon.

  The hotel is situated on the western side of the island.

Rooms are specious, they include a safe, hairdryer and a replenished mini bar for all inclusive. Our... read more room was on the 1st floor of the new buildings. We had a partial view of the ocean, but we did not spend much time in the room.

The hotel itself is a bit outdated, but more than comfortable for us. It has 2 pools, a bar and a beach bar.

The beach is mainly rocky but there is a sandy bit. There is loads of sun loungers and umbrellas by the water and the pools.

Wi-Fi is fast in the rooms and the bar, but less so on the beach.

We used the spa, which is reasonably priced and the massage very relaxing.

All inclusive is not ALL inclusive but there is a decent list of available drinks.

Food is absolutely delicious. It is mainly curry, but not all, and the variety changes every day. Every day was a feast. We also enjoyed one dinner on the beach.

Staff - I have never met such smiley, polite, humble and helpful members of staff. They are genuinely there to help you and make your stay enjoyable and comfortable.

Right by, there is the longest beach on the island, 8km of sand. There is also sightseeing to do - a safari, the largest waterfall in Mauritius and colourful sand to name a few.

We highly recommend this hotel!

  We were welcomed very nicely, good food , rooms were good. Servicing was good. Overall experience was extremely good.
Swimming pool we enjoy good.
We really enjoyed the animation at... read more night after the dinner.
We really recommend this resort,..

  The best hotel in Mauritius to stay at, all the attractions are near by, the view is UNREAL and the staff is extremely helpful. Especially Kavya, he specially took care... read more of us with all of our needs. 10/10 recommend to stay at here. Our honeymoon couldn't get better than this.

  Amazing experience and relaxing hotel. Swimming pool very enjoyable and recommend this resort

  Great experience.we were a group of 8 people.
Food was very nice and large variety.
Swimming pool we enjoy ed a lot.
Room very cleaned and kita of ambities.... read more /> We will come back again.
Staff always helpful and very nice everytime.
Recommended fully

  We Stayed at superior deluxe ocean view room. The view and the room were great.
The hospitality was very good.
I should mention that the room service and bartenders... read more could be a little more quicker in their service.

  Great place. Very peaceful.
Very Nice animation on Saturday night.
Awesome staff and service, especially Hiresh, who was so helpful. Along with, Hrithik, Yasir, Niraj, Tushlim(apologies for typo/if... read more any)... And almost everyone made the stay much better. Thank you.