Amazing experience and relaxing hotel. Swimming pool very enjoyable and recommend this resort

  Unfortunately, we can't recommend this hotel. The good part was that the premises look nice from the outside, pools were also nice looking and clean, nice view at... read more the sea. We had a Superior Ocean View room which was lovely and large. Lots of closet space, big bathroom and a nice, big balcony. There was also a small fridge. Really nothing to complain about when it comes to the room. Also the cleaning staff were professional and very kind. However, the restaurant and especially the breakfast and dinner were awful. The biggest issue was with the staff who were very slow and unprofessional. I don't even mind that they were slow but cleanliness was a huge issue. The tables had dirty table cloths, plates and cutlery. We either had to ask someone to replace them or did it ourselves. You had to ask for drinks to be delivered several times before actually getting them. Biggest issue was at breakfast when tables were not cleaned or if they were it happened extremely slowly. One day they ran out of coffee cups at breakfast and I was twice offered a dirty cup (that had been used by someone else) that the employee wiped with a cloth right there in front of me. When I asked for a washed cup, she did it again. I then asked if I can have a cup that someone didn't just drink from, at which point the... Unfortunately, we can't recommend this hotel.

The good part was that the premises look nice from the outside, pools were also nice looking and clean, nice view at the sea.

We had a Superior Ocean View room which was lovely and large. Lots of closet space, big bathroom and a nice, big balcony. There was also a small fridge. Really nothing to complain about when it comes to the room. Also the cleaning staff were professional and very kind.

However, the restaurant and especially the breakfast and dinner were awful. The biggest issue was with the staff who were very slow and unprofessional. I don't even mind that they were slow but cleanliness was a huge issue. The tables had dirty table cloths, plates and cutlery. We either had to ask someone to replace them or did it ourselves. You had to ask for drinks to be delivered several times before actually getting them. Biggest issue was at breakfast when tables were not cleaned or if they were it happened extremely slowly.

One day they ran out of coffee cups at breakfast and I was twice offered a dirty cup (that had been used by someone else) that the employee wiped with a cloth right there in front of me. When I asked for a washed cup, she did it again. I then asked if I can have a cup that someone didn't just drink from, at which point the manager or someone came over and gave me a clean cup. I was absolutely baffled by the whole scenario.

The quality of the food was low. The only good food were the indian dishes (note that I'm not Indian nor have been there so no idea how authentic it was) as they tasted very good and were somewhat spicy. Also the fried eggs at breakfast were good. Everything else was kind of awful.

The bar staff had zero training whatsoever. They didn't know how to make most of the cocktails so they googled them there and then or improvised. None of them were even close to what they're supposed to be. Also, when asking for dry wine, the bartender kept giving me very sweet ones. They had no idea what they were serving.

So while the room, the view and the pool were nice, I really cannot recommend the hotel. The staff are not professionally trained at all. More

  Anelia is a cosy hotel..really nice for a relaxing holidays....the sea views are the best....the staffs starting from the general manager to the others all are very friendly....the foods are... read more yummy....the swimming pool is clean and the water was verynice.....indeed its the best place to be for a relaxing holidays....

  The room (with ocean view) itself and facilities of the resort are amazing and very luxurious. We came to the Anelia Resort & Spa to get married. We had our... read more wedding ceremony on-site, on a platform next to the ocean. Everything was perfect, the location, decoration, food and service. Every staff member did his/her utmost best to make our day and complete stay unforgettable.

  The service was great, the pool is amazing and doesn't smell overly like chlorine. The entertainment organised for along with dinner is great too varying with each day. Sunset view... read more is truly breathtaking.

  Amazing experience. The staff are really polite and helpful. A great and cozy place to spend the weekend between families and friends. Alongside to that the food was hugely appetizing.... read more Thanks to Mrs Preety and Mr Sujit. We will definitely come back again. Highly recommended to everyone looking for a nice holiday

  The best place to visit with family and stay was awesome. Awesome experience with family.

Best buffet spread and rooms are well maintained. Highly recommended property. Staff is... read more super helpful and friendly.

  I had a fantastic stay at Anelia. The ambience of the hotel is amazing, facilities are on point and the staff are friendly. The food is very tasty with so... read more many options to select from the buffet. A job well done..I will totally recommend this hotel.

  Not recommended hotel, worst experience as a tour guide in this hotel. Arriving at hotel very tired for check in the reception everyone talking and laughthing loudly including the reception... read more manager Miss Preety and dont even make our procedure. On my trip one day I missed the toilet door and entered in the kitchen this is the most disgusting kitchen ever seen, very dirty, greasy, chefs sweating, crocroach, bad odor,slippery floor
How can the sanitary authorities can allowed this type of kitchen still operating. Till this day I prefer not to eat in there restaurants. I meet also the Chef Mr Nageaa too ask for halal certificate he gave me an expiry one not even mention the hotel name on it. Without complaining to anyone the so called director Mr Kishaan and the General Manager Mr Manoj meet me at the bar talking to us that we are his family, they have two hotels etc... MR DIRECTOR KISHAAN and MR GM Manoj kindly treat your staff well first your family is your staff they have torn shoes, bad uniforms, old pants. Humamanity, the cooks shoes make me feel very bad. I will not recommend any tour operator to send your guest there and not even for the restaurant disgusting kitchen.

  I was with my mother, recently widowed. We are from Spain. The most amazing for us was the PEOPLE working at the hotel: so, so, so KIND, always with... read more an smile in their face and trying to HELP and make your stay as more delicious as possible. Second was the FOOD. We are VEGETARIAN AND NEVER WAS ANYTHING MISSING FOR US IN TERMS OF FOOD. Always a big variety, all very nicely presented. Either india style food, mauritian and also you could find more western options. All vegetarian. Again the people serving in dining area and cooks were AMAZING. Third are the installations of the Hotel and location in THE BEACH ITSELF. WONDERFUL. You can be in pijama if you want and, in two steps, you are in the sea. Incredible differente pools, eventhough I am a sea bathing preference person. But nice area of beds to lay down and sun tanning either in pool area and beach. It is the third time I go to this hotel (first in October 2019, then February 2022 and February 2023) and I found it MUCH MUCH MUCH MORE LIGHT, CLEAN, WELL PREPARED AND PROFESSIONAL THAN OTHER TOMES (which was also very good, but this time the jump in quality was evident). ROOM OCEAN VIEW.NO WORDS. Always super super clean and tidy due to great cleaning team. Nothing was missing in toilet nor room: tissues, tea, coffee, good towels, quality bed linens, etc.... I was with my mother, recently widowed. We are from Spain.

The most amazing for us was the PEOPLE working at the hotel: so, so, so KIND, always with an smile in their face and trying to HELP and make your stay as more delicious as possible.

Second was the FOOD. We are VEGETARIAN AND NEVER WAS ANYTHING MISSING FOR US IN TERMS OF FOOD. Always a big variety, all very nicely presented. Either india style food, mauritian and also you could find more western options. All vegetarian.

Again the people serving in dining area and cooks were AMAZING.

Third are the installations of the Hotel and location in THE BEACH ITSELF. WONDERFUL. You can be in pijama if you want and, in two steps, you are in the sea. Incredible differente pools, eventhough I am a sea bathing preference person. But nice area of beds to lay down and sun tanning either in pool area and beach.

It is the third time I go to this hotel (first in October 2019, then February 2022 and February 2023) and I found it MUCH MUCH MUCH MORE LIGHT, CLEAN, WELL PREPARED AND PROFESSIONAL THAN OTHER TOMES (which was also very good, but this time the jump in quality was evident).

ROOM OCEAN VIEW.NO WORDS. Always super super clean and tidy due to great cleaning team.

Nothing was missing in toilet nor room: tissues, tea, coffee, good towels, quality bed linens, etc. Also very nice and clean balcony.

Special mention to RECEPTION TEAM, lovely Mrs. Pretty and company, who had always a lot of patience and good advices and tricks for our external excursions!!!! A big bravo to all of them!!!!!! More

  The place is excellent. Very clean and neat
Scenery very beautiful and hotel service and food service extras ordinary I am going back with very peaceful and happy mind... read more
Thanks to everybody here
Big thanks to everyone here especially Gilbert and pretty

  Great arrangements
Amazing beach
Good staff
Good food
Infinity pool, bar, deck view
Marvellous ambience
Loved it loved loved it !!
Spa , complementary kayak,... read more pedal boat is also great.
Other options such as scuba is also available.
Must come to this resort .

  Anything to express shall be less.... from the location, room, food and overall service...everything is perfect.
The staff is around but not in your face. They keep a distant eye... read more to see that all is comfortable with you. All operations is smooth run from all levels of management.
Kudos! Keep it up and we hope to return for sure.
Thank you for a memorable holiday!

  Just spent two weeks at hotel in May from UK. Lovely hotel that could be excellent if it just improved a few minor points. Don’t come here if you want... read more wall to wall entertainment but do come if you want to relax in excellent surroundings.

Good points -
Immaculately clean everywhere.
Friendly staff.
Beautiful swimming pool.
Good breakfasts.
Lovely grounds that were well maintained.
Large rooms with large comfortable beds.
Food was excellent and never got bored over two weeks. No tummy bugs either.
Flic en flac beach - you can walk for miles.
Drinks - mostly good although Pina Colada was pre made. White wine and beer very drinkable.
Beautiful sunsets.
Area felt very safe.

Bad points-
Arrival. Looked after well with drink and towel but left for 30 minutes then told room wasn’t ready and wouldn’t be for another 4 hours. Allowed to have a shower but after travelling for 24 hours, all you want is a change of clothes and dive into the pool. They were even a little hesitant on us getting lunch or a drink as the all inclusive didn’t start until we got our key. Shame holiday started like this as had no other real issues.
Tea and coffee - only available from main restaurant. Even at breakfast it was pre made in insulated jugs. Each bar had a coffee machine but was not in use. No cold milk.
Local area - some restaurants but no local shops apart from two and they closed very early.
Prices - very expensive for everything outside the hotel.
Beach wasn’t bad just disappointing. Very small and rest of frontage is black boulders used as sea defences. There’s steps leading to a sea swimming area but they are broken but still can be used with care. Take own snorkel and reef shoes. Please get those steps fixed.

We did two trips. Both were excellent and booked through Facebook from recommendations on the Love Mauritius page. Took boat trip which was fantastic. South Island trip brilliant too.

Weather in mid May was very good. Occasionally depending on wind direction there could be some cloud cover and short, sharp showers but majority of time was perfect. Very warm but not too uncomfortable.

So please fix steps to sea, get coffee machines working. Sort out check in. Otherwise fantastic hotel - keep up the good work.

  Food awful, seemed to be 80% of the guests were Indian so the food was always Rice with curried meat. No chips. Had to beg chef each night for plain... read more pizza and thank god otherwise we would have starved.
I lost 8kg in one week.
Mainly from the fruit based mocktails and awful food.
The sports equipment which you had to sign for was snooker cues without tips and broken table tennis balls so when you walk round the corner it’s no surprise to find the tables broken as well.
Entertainment is non existent unless you class the overweight staff jingling and pretending to belly dance. Worst I’ve ever witnessed. Nothing to do after pleasant beach sunset walk as the tv in rooms have one English Channel a the beds are rock hard.
You can also hear everything from next door due to the shared door.
Spa isn’t a Spa, jacuzzi not heated and loads of broken tiles which also fills with rain water.
Staff are pleasant but low intelligence.
Unfortunately the transport driver stole our mobile phone so not the best first few days as had to track it and go and collect it myself. Not hotels fault but the travel company who provided the transport.
Stunning sunsets and man made scenery though.
Gardens are very well kept.
Maintenance not kept up as loungers green and pool furniture never been cleaned. Now seeing as you have a member of staff sat guarding the rags of towel surely that member of staff would be better put to use and pool drinks service didn’t exist most days.
Expected paradise like the zilwa attitude we previously stayed at. Instead this was awful food very limited and desperation to get home.

  My stay at anelia Hotel was very good and we really enjoyed.
All staff very helpful and always smiling.
Food very good and lots of variety.
Rooms very clean and... read more tidy
Swimming pool very enjoyable.
I am totally satisfied with the service.
And looking forward to come here soon.

  Anelia is a unique resort that we have come across. The staffs are quide friendly, supportive and cordial. The rooms were quide tidy and the environment is very good. The... read more food is delicious. Reception was prompt in attending minor issues. The housekeeping staffs are quide polite. The ambiance is perfect for a good vacation and relaxation. Overall we have had a great time of vacation.

  Verry beautiful place to take a vacation. When you came the entrace is like in paradise. Very friendly staff. There three beautifull swiming pool, local dance saga, on the beach... read more you have bar and sometimes is dinner. You have beautifull sunset.

  Excellent Resort! I loved the rooms, the Ocean view, the high level of hygiene, polite staff . .the food was awesome! The GM Mr Manoj and his Team are doing... read more an amazing job! Will detonated be back! Thank you!

  The visit to Mauritius with 30 freinds and families was planned with lot of enthusiasm, but was damaged a bit by the Silver wings travel agency of Port Louis and... read more Space world of Indore, when their agents rushed in at the airport to collect the complete balance amount from the group and disappeared for ever. Anelia resort was booked with lot of hopes . They assured availability of good indian chef and quality food, which we never could taste during our 5 days stay. The only silverlining was good tour guides , though they too didn't take us to some better locations. It's always advisable to first scan hotel properties and travel agencies through sites like tripadvisor and then proceed with better n reasonable options. Mauritius is of course a great beautiful country with scenic views and many options for fun loving tourists having very hospitable people. More

  I just visit the Anelia resort and spa I stayed with my family and Overall I find that the resort was awesome just because of the view and the food... read more and the most of the things I just like that the staff of the resort was very polite and helping at all the resort was amazing everyone who just visit mauritius for holiday at the beach must have to visit this resort

  Would recommend Anelia resort as we had a warm welcome from all the staffs. The food and drinks were awesome and the barman which was present at our arrival had... read more a great personality and his drinks were awesome. The rooms were tidy and very well cleaned.

  Very delightful stay and enjoyed great hospitality right from check in to check out. Well trained and helpful staff at reception, restaurant, housekeeping.
Request to check possibility to reduce... read more plastic waste of bottles with installation of water points and serving sliced butter instead of packed ones.
Mr. Manoj(GM) is very cheerful and full of energy .

Wishing all the best to Anelia Resorts and God Bless them .

  Room size and cleanliness - great. Food - needs to be more 'european' on occasions as they catered far too much for indian cuisine - tbh not everyone wants... read more rice with every evening meal - variety is required. Bar staff- are fab ( shout out to Heman - pictured)
Nice pool area - needs more parasols though .
As for the courtesy room offering - poor poor poor reception staff organisational skills for access for departing guests,

Would i recommend - probably.
Would i return - probably not.

  The resort is quite amazing with a nice beach and spacious rooms.The have an amazong and a cooperative staff.Shlomy guided us throughout our tour.The food is aslo nice .I liked... read more the indian food they served in the buffet.

  In fracture very good and beautiful scenic.
Cleanliness around and room very good.
All facilities very good and well maintained.
Food was good but not to the... read more taste of Indian.
In restaurant no culteries very provided.
Only in restaurant was not good.
Otherwise all staff very good.

  We've had a very lovely and memorable stay at Anelia Resorts which consists of a very welcoming and helpful staff. In terms of food, the hotel has remarkbly made... read more provisions to cater for a wide range of preferences including veg options and to keep guests entertained throughout their whole stay.

  Seriously, its one of the best hotel ive ever been! People are very nice here! Hotel is super clean! I could write and write about this hotel but the most... read more funtastic thing is that when u have all inclusive formula YOU DONT HAVE TO WEAR ALL INCLUSIVE BAND!!!! They asked abt your room number and they know! And food - its soooo good that i will have to go to the gym after i back to home. The gym is also in hotel area - very clean with good equipment and air condicion.
Anelia hotel is super located - near to the little city with all you need. In the centre of island - we had a car for 2 days so everywhere was near.
Anelia hotel thank you for wonderful holidays ️ More

  The stay is exactly what your dream vacation should be like. Extremely courteous staff ( espevialjy, Loshny), rooms are spacious , clean and comfortable. Food is awesome and a wide... read more variety to choose from for breakfast as well as dinner .. The burger place is perfect for a relaxed lunch. Pool is beautiful and the highlight was the snorkling activity organised by the hotel ( special mention - Oliver).
If you are looking for a super fun, chill , comfortable stay , Anelia Spa and resort is the right choice!

  choose it.
We stayed at this resort the second week of January, very large and super clean rooms with dream location !
The garden is wonderful and fragrant always super... read more clean and tidy, the beach is cleaned up all the time, there are umbrellas both on the lawn and under the beach, What about the staff always kind and attentive never intrusive..... then the sea has beautiful colors!! I will carry it in my heart, an experience that I recommend to those seeking rest in the midst of beauty!
Thanks for everything!!!