To all the staff and members of Hotel Anelia a big thankyou for the impeccable service the rooms were clean at all times the food was excellent the... read more staff was very receptive and helpful at all times will recommend this Hotel to all South Africans as a great Family stay and Island getaway thankyou once again love Mr and Mrs Gonaseelin Padayachee

  Our stay at anelia was very pleasant. The service was impeccable. Our package included breakfast and dinner and both times the food was plenty catering to all cuisines. The room... read more had great views of the ocean and the swimming pool. Extremely clean exteriors and interiors. We will definitely be coming back

  Without doubt one of the favorite hotels I stayed at! Returning there after almost 10 years and to see the that the hospitality, service and atmosphere is still a 10/10.... read more Upon arrival we were warmly welcomed by the staff and general manager, Mr. Manoj. The staff was extremely friendly, the restaurant with a large variety of delicious food(appreciate this!) and the barmans Elvin and his colleague deserve a special thanks. We had a great stay, which obviously also added up to the experience.

The atmosphere was very special that it really felt like home to me. All respect for the general manager and the barman who did a great job here; a true sample of excellent hospitality! More

  I was at the resort for the 31st December program. There was an open bar and the bartender was either attending to the white people or Mauritians. I'm spite of... read more my repeated requests he kept ignoring me and was not only rude but almost abusive.

When I raised my voice, he started giving me a lesson on manners along me "You have manners?".

The audacity of the fellow was outrightly offensive and it ruined the evening for me and my wife.

Overall a horrible experience.

  Hotel is amzing we have realy enjoyed their service,breakfast and dinner was so delicous, Staff are very wellcoming Enviroment is calm and relaxing I recommend this place for Vacation in... read more Mauritus, Enjoy

  Just had a wonderful week at the Anelia Resort & Spa. Was a bit worried by some of the negative reviews but we didn’t experience any problems. We had a... read more Superior Ocean View Room with balcony and as soon as we entered and saw the view we knew we would have a fabulous time! Room was spacious and spotlessly clean. Maid service everyday with towel and linen change. A/C very quiet and efficient. Pool area and gardens were fabulous. Staff very friendly and accommodate all your wishes. We found the food excellent. It is very authentic Mauritian / Indian so may not be to everybody’s taste although there was always pasta and pizza and on some nights Chinese food. Breakfast was excellent and we ate lunch at the Burger bar on three occasions and had good food and excellent service. Flies are abundant during the day and are a bit of a nuisance but the hotel does everything possible to keep food covered. Interestingly the flies disappear in the evening so dinner is not a problem. Spa was excellent for a massage. We had a fabulous holiday at the Anelia

  We really enjoyed our stay at anelia resort.
Food wad very tasty and lots of varieties such as salads and delicious dessert.
We really enjoyed the swimming pool which... read more is a must.

Room very beautifully decorated and lots of amenities provided.

Highly recommenced.

  Admittedly we went in off season and overall I think the hotel was OK, but there are some areas in the resort that are quite dated, especially the games room... read more and 'entertainment area'. In the games room there are 2 pool tables, but they are both in bad condition, with different size pool balls and all of the cues had no tips! So a little difficult to play properly. Table tennis and table football were OK to play. The gym was good and acceptable as long as it didn't get too busy. The evening entertainment was poor in my opinion. They had 'themed nights' each night and one of them was billed as 80's & 90's. But it was nothing of the kind! The dance area is basically a small area in between the front of the stage and dining tables, which are kept out all day. It felt like the same playlist on every night and after 2-3 days it was very samey and there's nothing much really to do at night outside of the hotel. The food choices were OK. But after a week if got a little boring and repetitive. There were birds spotted in the buffet and burger bar eating the fruit and food off plates on numerous occasions. Also there are quite a lot of flies around. Beds and apartments were comfy. There were kids were screaming and crying around the pool, so it's not... Admittedly we went in off season and overall I think the hotel was OK, but there are some areas in the resort that are quite dated, especially the games room and 'entertainment area'.
In the games room there are 2 pool tables, but they are both in bad condition, with different size pool balls and all of the cues had no tips! So a little difficult to play properly.
Table tennis and table football were OK to play.
The gym was good and acceptable as long as it didn't get too busy.

The evening entertainment was poor in my opinion. They had 'themed nights' each night and one of them was billed as 80's & 90's. But it was nothing of the kind!
The dance area is basically a small area in between the front of the stage and dining tables, which are kept out all day.
It felt like the same playlist on every night and after 2-3 days it was very samey and there's nothing much really to do at night outside of the hotel.

The food choices were OK. But after a week if got a little boring and repetitive.
There were birds spotted in the buffet and burger bar eating the fruit and food off plates on numerous occasions. Also there are quite a lot of flies around.

Beds and apartments were comfy.

There were kids were screaming and crying around the pool, so it's not really relaxing. It seems as though there are a few pools at the resort, where actually there is only the one main pool you can lounge around.

There are stray dogs walking around the hotel grounds. They wasn't really a problem though, but every night between 3:30 and 6am I would hear dogs continuously barking non stop for around 30-45 minutes. I was over in the far blocks 251 & 252, so not too sure how loud it was for other areas?

The water was a real problem for us. Sometimes there was no hot water to shower with, sometimes just no water! I actually burnt my hand once because the water came out scolding hot. Just something to be aware of if you have young kids.

Our bath and hand towels were taken and not replaced on 4 or 5 occasions. Each time I had to call reception to ask them to bring towels as we had none in the apartment. Once it took them about 40 minutes to bring towels!

I brought both the water and towels problem to the hotel managers attention saying I was getting frustrated with it. To his credit he acted on it, but the water was still an issue after this at times.
He also replaced the mini bar in one of our rooms with a new fridge as the other one wasn't getting cold.

One thing about Anelia that was good were the staff. There were some there that always made you feel special and made time to stop and chat, always with a smile.
A few that went over and above I felt are:
Alain (main pool towel swap) - Such a nice guy. Gave us plenty of help with our visit to Port Louis amongst other tips. "Thank you for everything Alain"
Lucie (chef) - What a beautiful soul! Always smiling, always asked how we were and made the best pizzas for us!! "Thank you Lucie, your smile will be missed"
Darshan, Prajith & Gaurav (restaurant/bar) - Amazing staff members. Always made sure we were OK for drinks etc and their service was great.
The manager, Manaj was so welcoming too. Nothing was a problem for him and he was always making sure we were all OK whenever our paths crossed. Thank you.

Overall, I guess if it was in full season then it may be a little more exciting to stay at Anelia. It's not a bad hotel, it just needs a few little things taken care of. More

  Very good stay With my family.
Welcoming very good from all staff.
Food very tasty and lots of variety.
We really enjoyed the swimming pool which is a must.
Room... read more clean and lots of amenities.
We had deluxe rooms which was beach front view.good service at the bar.spa very relaxing.
We recommend this resort.

  Lovely place for a vacation. The rooms were really nice, the infinity pool overseeing the ocean is really lovely.

The staff were very hospitable. Front desk Officer, Loshni... read more (but calls herself Chidera) was so wonderful. We went with a group and she made us Nigerians really feel at home.

I will recommend for anyone.

  choose it.
We stayed at this resort the second week of January, very large and super clean rooms with dream location !
The garden is wonderful and fragrant always super... read more clean and tidy, the beach is cleaned up all the time, there are umbrellas both on the lawn and under the beach, What about the staff always kind and attentive never intrusive..... then the sea has beautiful colors!! I will carry it in my heart, an experience that I recommend to those seeking rest in the midst of beauty!
Thanks for everything!!!

  We really enjoy the stay .We were warmly welcomed by all staff .Food was good break fast and dinner.
Room very cleaned and nice view from balcony.

We nice... read more swimming pool.
We really enjoy our stay.
Bye

  Just spent two weeks at hotel in May from UK. Lovely hotel that could be excellent if it just improved a few minor points. Don’t come here if you want... read more wall to wall entertainment but do come if you want to relax in excellent surroundings. Good points - Immaculately clean everywhere. Friendly staff. Beautiful swimming pool. Good breakfasts. Lovely grounds that were well maintained. Large rooms with large comfortable beds. Food was excellent and never got bored over two weeks. No tummy bugs either. Flic en flac beach - you can walk for miles. Drinks - mostly good although Pina Colada was pre made. White wine and beer very drinkable. Beautiful sunsets. Area felt very safe. Bad points- Arrival. Looked after well with drink and towel but left for 30 minutes then told room wasn’t ready and wouldn’t be for another 4 hours. Allowed to have a shower but after travelling for 24 hours, all you want is a change of clothes and dive into the pool. They were even a little hesitant on us getting lunch or a drink as the all inclusive didn’t start until we got our key. Shame holiday started like this as had no other real issues. Tea and coffee - only available from main restaurant. Even at breakfast it was pre made in insulated jugs. Each bar had a coffee machine but was not in use. No cold milk. Local area - some restaurants... Just spent two weeks at hotel in May from UK. Lovely hotel that could be excellent if it just improved a few minor points. Don’t come here if you want wall to wall entertainment but do come if you want to relax in excellent surroundings.

Good points -
Immaculately clean everywhere.
Friendly staff.
Beautiful swimming pool.
Good breakfasts.
Lovely grounds that were well maintained.
Large rooms with large comfortable beds.
Food was excellent and never got bored over two weeks. No tummy bugs either.
Flic en flac beach - you can walk for miles.
Drinks - mostly good although Pina Colada was pre made. White wine and beer very drinkable.
Beautiful sunsets.
Area felt very safe.

Bad points-
Arrival. Looked after well with drink and towel but left for 30 minutes then told room wasn’t ready and wouldn’t be for another 4 hours. Allowed to have a shower but after travelling for 24 hours, all you want is a change of clothes and dive into the pool. They were even a little hesitant on us getting lunch or a drink as the all inclusive didn’t start until we got our key. Shame holiday started like this as had no other real issues.
Tea and coffee - only available from main restaurant. Even at breakfast it was pre made in insulated jugs. Each bar had a coffee machine but was not in use. No cold milk.
Local area - some restaurants but no local shops apart from two and they closed very early.
Prices - very expensive for everything outside the hotel.
Beach wasn’t bad just disappointing. Very small and rest of frontage is black boulders used as sea defences. There’s steps leading to a sea swimming area but they are broken but still can be used with care. Take own snorkel and reef shoes. Please get those steps fixed.

We did two trips. Both were excellent and booked through Facebook from recommendations on the Love Mauritius page. Took boat trip which was fantastic. South Island trip brilliant too.

Weather in mid May was very good. Occasionally depending on wind direction there could be some cloud cover and short, sharp showers but majority of time was perfect. Very warm but not too uncomfortable.

So please fix steps to sea, get coffee machines working. Sort out check in. Otherwise fantastic hotel - keep up the good work. More

  Overall very nice experience! A large variety of dishes!
Friendly and welcoming staffs both at reception and bar.
A huge thanks to Mr Rahmaan and Mr Gilbert! Great work!... read more /> The infinity pool is just amazing!
The hotel was very kind to offer us a birthday cake for the occasion of our grandma's birthday!

  Super and wonderful place for wedding destinations. Perfect view of the ocean and well decorated beach venue

Staffs a very friendly and helpful, what more could be asked?
... read more /> Rooms are daily cleaned.

Just the perfect place for a wonderful holiday

  Had a great moment with family.
Very friendly and helpful staffs.
The room was ocean facing: Really loved it.
The food was amazing, had dinner on the beach, it was... read more splendid.
There were entertainers for cake cutting. Truely memorable.
Highly recommended!!

  just returned from anelia resort celebrating our 50th wedding anniversary and what a lovely relaxing week we had.our roomnwas a superior ocean view. and what a view!
uninterupted view from... read more our bedroom of indian ocean fantastic. staff always smiling and
always happy to help very relaxed laid back as well.food really good plenty of choice to suit most peoples taste.a big thankyou to you all for making our celebration very special

  Beautifully spacious resort, with cool rooms and a variety of entertainment activities on virtually every day. I loved the Warmth of the staff.

  The best resort ...entire vibe is very nice ..everything ws good right from service the food the rooms ...every corner of the resort is picturesque...i would definitely recommend this... read more resort to evry one...come without giving a second thought..only 1 thing i wana them to work on is variety of indian foods..apart frm this everythng ws excellent

  Very good and tasty food we have ever experienced. Room service was amazing.
The only bad news is that the water bottle service was late.
Overall it was a very... read more pleasant experience we have had and the hospitality was very very good

  Very good hospitality from all staff.
Room very clean and we were really satisfied with this.
Food was awesome with lots of varities.very good selection of non vegetarian and vegetarian... read more food.
Big thank to reception team.

  We went to Mauritius for our honeymoon and stayed in one of the beautiful Resorts, Anelia Resort and Spa. The view from the resort to beach is awesome and... read more it was extra awesome with the staffs behavior especially Ms. Loshny and Ms. Preethy from the management. Mr. Yasir from service section was really good and cooperative. The days we have spent there were memorable and will always be cherished. Thanks to the wonderful hospitality Anelia.

  Resorts is beautiful and good ambience. Food tastey. People are lovely and polite, good manners. Enjoyed a lot. Love to come again. Thanks.swimming pool and game area spa very good... read more service.
Only boat house was not available

Otherwise all good

  Poor attitude around the reception and management. Porters very helpful. Some hospitality staff useless to say the least. Rooms outdated. Bathroom leaking. Got rooms 2.5 hrs late. Chased to check... read more out on time. It's a shame as the hotel has lots of potential but let down by poor organisation and some staff.

  Anelia resort and spa, a place I truly enjoyed with my family. We had a great time during our stay. Amazing welcoming staffs who always welcome you with open arms.... read more Food with all kinds of variety' awesome breakfast for vegetarians and non vegetarians. Pancakes and eggs /omelettes are made instantly upon asking. Music entertainment was awesome with dance and singing. Awesome swimming pools to relax and chill with family and friends. A wonderful luxury hotel to stay at to have a good time with family. Snacks from burger bar were great and had a great view of the pool and sea while eating at the burger bar. All in all I would recommend this hotel to everyone as we were treated like family. More

  Went to Anelia Hotel with some friends and thoroughly enjoyed it. The food selection was excellent with plenty of variety, the service was outstanding, and the view was absolutely beautiful.... read more A great place to relax and enjoy good company.

  Amazing Hotel which is situated in a beautiful location, service was first class from arrival to departure.
Front end staff were excellent and keen to help especially allowing an extended... read more check out of 7 hours.
Room cleaned every day, big thank you to house keeping.
My wife and I renewed our wedding vows and the Hotel staff made this a wonderful experience, special thanks to Gilbert and Anna. Dave the photographer was also fantastic making us feel at ease.
Food choice was extensive and beautifully presented.
Bar and waiting staff were attentive with a wide choice of cocktails at the bar.
I would highly recommend this Hotel.

All in all four star hotel with a five star service.

  My stay at anelia Hotel was very good and we really enjoyed.
All staff very helpful and always smiling.
Food very good and lots of variety.
Rooms very clean and... read more tidy
Swimming pool very enjoyable.
I am totally satisfied with the service.
And looking forward to come here soon.

  Location was fine although when walking into Flic en Flac it was very noisy and busy, not an awful lot there. During our 2 week stay the daytime was quiet... read more at the hotel which was lovely. The room was large and plenty of tea and coffee in the room. The shower did leak out into the bedroom but no biggy as our cleaner gave us another towel to put across the door. We stayed in a premium room looking out to sea, beautiful view. The tiles on our patio area had several cracked tiles. The food was only hot if you got it from the griddle or cooked noodles, there was a great choice of different cuisines but would have been so much nicer if it was hot. A fabulous gala meal on Christmas Eve on the beach had a lot of effort put into it. Still only tepid food though. The pool by the dining area was very dirty ( not the water) The whole place needs refurbishing and bring it up to standard of a 4* which it is rated at. I would say more 2/3* at the moment. The first night we went to eat ( family of 4) we could not find a table to accommodate 4 people, lots of tables for 2 were vacant. We were told we couldn’t put 2 tables together and we should go earlier, not the solution we would expect, after speaking to the dining manager we got tables put together. Next day we spoke with the general manager and asked why it was a problem to put tables together, he said there shouldn’t be a problem. We had evening entertainment which was loud but to make it much worse they had private functions on the beach with extremely loud music competing with the hotel entertainment. This going on while trying to have an evening meal. We did complain that it was far to loud, it actually reverberated on the patio to our rooms. Nothing was ever done about the volume, even though we complained to the general manager, the only positive was it stopped at 11 pm. I will say the staff in general were lovely. 😊 I could write lots more but I feel this is enough to be going on with.

  It was a great stay here and food buffet was amazing with great variety spread of Indian and continental
The view was amazing and the pool is great for swimming... read more /> And great mix of people across the globe