Unfortunately, we can't recommend this hotel. The good part was that the premises look nice from the outside, pools were also nice looking and clean, nice view at... read more the sea. We had a Superior Ocean View room which was lovely and large. Lots of closet space, big bathroom and a nice, big balcony. There was also a small fridge. Really nothing to complain about when it comes to the room. Also the cleaning staff were professional and very kind. However, the restaurant and especially the breakfast and dinner were awful. The biggest issue was with the staff who were very slow and unprofessional. I don't even mind that they were slow but cleanliness was a huge issue. The tables had dirty table cloths, plates and cutlery. We either had to ask someone to replace them or did it ourselves. You had to ask for drinks to be delivered several times before actually getting them. Biggest issue was at breakfast when tables were not cleaned or if they were it happened extremely slowly. One day they ran out of coffee cups at breakfast and I was twice offered a dirty cup (that had been used by someone else) that the employee wiped with a cloth right there in front of me. When I asked for a washed cup, she did it again. I then asked if I can have a cup that someone didn't just drink from, at which point the... Unfortunately, we can't recommend this hotel.

The good part was that the premises look nice from the outside, pools were also nice looking and clean, nice view at the sea.

We had a Superior Ocean View room which was lovely and large. Lots of closet space, big bathroom and a nice, big balcony. There was also a small fridge. Really nothing to complain about when it comes to the room. Also the cleaning staff were professional and very kind.

However, the restaurant and especially the breakfast and dinner were awful. The biggest issue was with the staff who were very slow and unprofessional. I don't even mind that they were slow but cleanliness was a huge issue. The tables had dirty table cloths, plates and cutlery. We either had to ask someone to replace them or did it ourselves. You had to ask for drinks to be delivered several times before actually getting them. Biggest issue was at breakfast when tables were not cleaned or if they were it happened extremely slowly.

One day they ran out of coffee cups at breakfast and I was twice offered a dirty cup (that had been used by someone else) that the employee wiped with a cloth right there in front of me. When I asked for a washed cup, she did it again. I then asked if I can have a cup that someone didn't just drink from, at which point the manager or someone came over and gave me a clean cup. I was absolutely baffled by the whole scenario.

The quality of the food was low. The only good food were the indian dishes (note that I'm not Indian nor have been there so no idea how authentic it was) as they tasted very good and were somewhat spicy. Also the fried eggs at breakfast were good. Everything else was kind of awful.

The bar staff had zero training whatsoever. They didn't know how to make most of the cocktails so they googled them there and then or improvised. None of them were even close to what they're supposed to be. Also, when asking for dry wine, the bartender kept giving me very sweet ones. They had no idea what they were serving.

So while the room, the view and the pool were nice, I really cannot recommend the hotel. The staff are not professionally trained at all. More

  It was a really a great experience and the ambience of the hotel was the most beautiful, the staffs were really good. The pool , the seaside view from the... read more window was breathing and the view infinity pool was just..... Amazing

  We just returned from anelia hotel.
I would like to Express my experience over there which was really good and satisfactory.
Welcoming from all staff good hospitality.
Food was very... read more tasty with lots of variety.
Nice view from our balcony and very clean.
Garden well maintained.
Swimming pool area very clean.
Thank you Jay, sirouven,Quincy, sandy ,Gilbert anil.
Last but not least mr manoj,Kishan and mrs preety

  Nice relaxing hotel with friendly staff but sadly they couldn’t do anything about the rainy weather for our last week ! ️
Food very varied so if going, try to... read more find one of the head waiters called Sandy always smiling and can’t do enough for you !

  Long review alert: Hotel a total let down that spoilt our first time in Mauritius. Our room was tiny but tye room we were given to shower In was larger,... read more lovely and bright and a lot more modern. A bit of TLC is needed. Reception is the most unorganised for any hotel we have ever stayed at. Had to ask for clean sheets not once but twice as they hadn’t been changed for a week, was told they’d sort it but they still hadn’t been changed the next day. Rang to ask us to come to reception to get our departure collection info, when we got down the guy on reception said no you must come on the morning of your departure. Christmas Eve was so disorganised, we weren’t told dinner was being served on the beach and that the time had been altered too. The staff were handing canopies out but with no plan as in the table at the side of us received dine but we didn’t. When I complained they took my room number and said they would speak to the manager but I never heard a thing. Food never catered for the Europeans and I know it’s good to try different cultures but the same things every night? Totally misuse of ‘“All inclusive” only a few cocktails on the menu with beer and soft drinks, no milkshakes allowed or other drinks all had to be paid... Long review alert:
Hotel a total let down that spoilt our first time in Mauritius.
Our room was tiny but tye room we were given to shower In was larger, lovely and bright and a lot more modern.
A bit of TLC is needed.
Reception is the most unorganised for any hotel we have ever stayed at. Had to ask for clean sheets not once but twice as they hadn’t been changed for a week, was told they’d sort it but they still hadn’t been changed the next day. Rang to ask us to come to reception to get our departure collection info, when we got down the guy on reception said no you must come on the morning of your departure.
Christmas Eve was so disorganised, we weren’t told dinner was being served on the beach and that the time had been altered too. The staff were handing canopies out but with no plan as in the table at the side of us received dine but we didn’t. When I complained they took my room number and said they would speak to the manager but I never heard a thing.
Food never catered for the Europeans and I know it’s good to try different cultures but the same things every night?
Totally misuse of ‘“All inclusive” only a few cocktails on the menu with beer and soft drinks, no milkshakes allowed or other drinks all had to be paid for no ice cream allowed apart from between 12 and 3 at the burger bar, the service at the burger bar was so slow.
I can’t believe how many staff didn’t speak any English at all.
Many of the staff looked like they didn’t want to be there.
One positive for the hotel was very chilled around the pool, always sun-beds available
Loved Mauritius but didn’t love this hotel More

  The hotel is the best,I loved everything from food to the room. The service. The beach view is amazing , Mauritius if you want to enjoy your holiday Anelia resort... read more & spa is the place to be. Thank you

  Not recomended at all! There was no water in washroom. Tea time of 16hrs to 17hrs was a mess! Burger bar was closed. Buffet limited choice & all inclusive does... read more not include many beverages which other hotels offer. Staff not very welcoming!

  It has been our first time in Mauritius and what a place to go! To experience the local food, culture and beautiful people. The staff are very friendly and always... read more welcome you with a smile If you like snorkelling, this is also the spot! We saw Dolphins, turtles, humpback wales, it’s a fantastic spot. The resort have also got entertainment every night and even karaoke! And the food is wonderful with a wide selection of vegetarian food. 100% recommend .

  Unsurprisingly, we had lived a memorable experience at Anelia Resort and Spa. The service was truly perfect at the bar and we got the opportunity to marvel at the skilled... read more barmen and waiters. All the staff were hospitable and welcoming and it showed the essence of the Mauritian culture.

  We thoroughly enjoyed the stay. Well maintained resort with friendly staff, good vibes, good food, big/clean swimming pool, access to the beach and more. Thank you for celebrating our 6... read more year old's birthday - will cherish these memories. Will highly recommend staying here.

  Good welcoming from all staff.
Food good with good dessert.
We really enjoyed the swimming pool.
Sps was fantsstic we did a full body massage.
Beautiful garfen with splendid view.... read more /> Room very clean snd good service.
Recommend this stay😘😘😘😘

  Hello everyone, we've checked in Friday in anelia resort, my husband and I got a royal welcome when we arrived I really loved the way they welcomed us. The room... read more was very beautiful and nice. And what to say about the food OMGit was so delicious even the dessert was amazingly yummy we really had a great time and now when we had to check out I was feeling very sad because in these 2 days I had an emotional bonding with all the staff here. Thank you guys for taking good care of us

  Anelia is a unique resort that we have come across. The staffs are quide friendly, supportive and cordial. The rooms were quide tidy and the environment is very good. The... read more food is delicious. Reception was prompt in attending minor issues. The housekeeping staffs are quide polite. The ambiance is perfect for a good vacation and relaxation. Overall we have had a great time of vacation.

  We were very thankful to all the team.
We were nicely welcomed by all staff.
Food was very good and different varieties.
Swimming pool very relaxing.
And we really enjoyed.... read more /> Thank reception team and mrs preety and team.
We recommend this resort

  It was a great experience staying in Anelia, property is very near to beach, good vibe. Live music available, staff were kind.

Flic en flac beach is walkable... read more distance from the property. Overall a great stay.

  Excellent experience with anelia.staff Very friendly and truthwolthy.food experience is too good.
Room best hospitality.
Clean rooms
Superb location

Swimming pool clean and enjoyable.
I recommend this resort... read more

  Admittedly we went in off season and overall I think the hotel was OK, but there are some areas in the resort that are quite dated, especially the games room... read more and 'entertainment area'. In the games room there are 2 pool tables, but they are both in bad condition, with different size pool balls and all of the cues had no tips! So a little difficult to play properly. Table tennis and table football were OK to play. The gym was good and acceptable as long as it didn't get too busy. The evening entertainment was poor in my opinion. They had 'themed nights' each night and one of them was billed as 80's & 90's. But it was nothing of the kind! The dance area is basically a small area in between the front of the stage and dining tables, which are kept out all day. It felt like the same playlist on every night and after 2-3 days it was very samey and there's nothing much really to do at night outside of the hotel. The food choices were OK. But after a week if got a little boring and repetitive. There were birds spotted in the buffet and burger bar eating the fruit and food off plates on numerous occasions. Also there are quite a lot of flies around. Beds and apartments were comfy. There were kids were screaming and crying around the pool, so it's not... Admittedly we went in off season and overall I think the hotel was OK, but there are some areas in the resort that are quite dated, especially the games room and 'entertainment area'.
In the games room there are 2 pool tables, but they are both in bad condition, with different size pool balls and all of the cues had no tips! So a little difficult to play properly.
Table tennis and table football were OK to play.
The gym was good and acceptable as long as it didn't get too busy.

The evening entertainment was poor in my opinion. They had 'themed nights' each night and one of them was billed as 80's & 90's. But it was nothing of the kind!
The dance area is basically a small area in between the front of the stage and dining tables, which are kept out all day.
It felt like the same playlist on every night and after 2-3 days it was very samey and there's nothing much really to do at night outside of the hotel.

The food choices were OK. But after a week if got a little boring and repetitive.
There were birds spotted in the buffet and burger bar eating the fruit and food off plates on numerous occasions. Also there are quite a lot of flies around.

Beds and apartments were comfy.

There were kids were screaming and crying around the pool, so it's not really relaxing. It seems as though there are a few pools at the resort, where actually there is only the one main pool you can lounge around.

There are stray dogs walking around the hotel grounds. They wasn't really a problem though, but every night between 3:30 and 6am I would hear dogs continuously barking non stop for around 30-45 minutes. I was over in the far blocks 251 & 252, so not too sure how loud it was for other areas?

The water was a real problem for us. Sometimes there was no hot water to shower with, sometimes just no water! I actually burnt my hand once because the water came out scolding hot. Just something to be aware of if you have young kids.

Our bath and hand towels were taken and not replaced on 4 or 5 occasions. Each time I had to call reception to ask them to bring towels as we had none in the apartment. Once it took them about 40 minutes to bring towels!

I brought both the water and towels problem to the hotel managers attention saying I was getting frustrated with it. To his credit he acted on it, but the water was still an issue after this at times.
He also replaced the mini bar in one of our rooms with a new fridge as the other one wasn't getting cold.

One thing about Anelia that was good were the staff. There were some there that always made you feel special and made time to stop and chat, always with a smile.
A few that went over and above I felt are:
Alain (main pool towel swap) - Such a nice guy. Gave us plenty of help with our visit to Port Louis amongst other tips. "Thank you for everything Alain"
Lucie (chef) - What a beautiful soul! Always smiling, always asked how we were and made the best pizzas for us!! "Thank you Lucie, your smile will be missed"
Darshan, Prajith & Gaurav (restaurant/bar) - Amazing staff members. Always made sure we were OK for drinks etc and their service was great.
The manager, Manaj was so welcoming too. Nothing was a problem for him and he was always making sure we were all OK whenever our paths crossed. Thank you.

Overall, I guess if it was in full season then it may be a little more exciting to stay at Anelia. It's not a bad hotel, it just needs a few little things taken care of. More

  We had stayed at Anelia beach resort in Mauritus from 17 - 22 Dec 2022.
Lovely place to stay and very courteous staff & Management. Clean rooms and lovely beach... read more atmosphere & swimming pool. They went out of their way to help with small things and special thanks to Sandy & Lucie. Would definitely come back.

  What to say about Anelia Resort & spa we had a lovely stay over here there's hospitality is up to the mark all staff were very helpfull specially to mention... read more Miss Loshny at the reception who helped us when are flight got reschedule by one day.
All facility at the resort are very well maintained the resort has its private beach the rooms are well maintained & they serve lovely Breakfast.
Would heartly recommend people who want to visit Mauritius book your stay @ Anelia Resort & Spa. More

  We stayed at the Anelia Resort for 2 weeks in May on all inclusive. We were greeted at check in with a refreshing flannel and cold drink. Unfortunately there was... read more a problem with our room but we were given beach towels and relaxed on the sun beds on the beach in front of the hotel while we waited. It turned out that there was a problem with a water leak in the room we’d been allocated so Abhijeet sorted us with a different room. He did his best to help us and even sent us a drink and some snacks once we’d settled in. We had a fabulous room on the second floor overlooking the sea. We enjoyed watching the sun go down from our balcony. The gardens are well kept and everywhere looks clean and tidy. Rooms: Plenty of wardrobe and cupboard space. There are uk 3 pin electric sockets and also round 2 pin eu sockets. Beds are comfortable and so were the pillows. The shower room has a good hairdryer and shower gel, shampoo, body lotion and soap is supplied and replenished regularly. There is a fridge which is topped up with fresh bottled water every day. The rooms were cleaned and towels were changed every day. We found all the staff helpful and always greeted us with a friendly smile. Food: All meals were buffet style so you could help yourself. We found there was plenty... We stayed at the Anelia Resort for 2 weeks in May on all inclusive. We were greeted at check in with a refreshing flannel and cold drink. Unfortunately there was a problem with our room but we were given beach towels and relaxed on the sun beds on the beach in front of the hotel while we waited. It turned out that there was a problem with a water leak in the room we’d been allocated so Abhijeet sorted us with a different room. He did his best to help us and even sent us a drink and some snacks once we’d settled in. We had a fabulous room on the second floor overlooking the sea. We enjoyed watching the sun go down from our balcony. The gardens are well kept and everywhere looks clean and tidy.

Rooms: Plenty of wardrobe and cupboard space. There are uk 3 pin electric sockets and also round 2 pin eu sockets. Beds are comfortable and so were the pillows. The shower room has a good hairdryer and shower gel, shampoo, body lotion and soap is supplied and replenished regularly. There is a fridge which is topped up with fresh bottled water every day. The rooms were cleaned and towels were changed every day. We found all the staff helpful and always greeted us with a friendly smile.

Food: All meals were buffet style so you could help yourself. We found there was plenty of choice for everyone and it was delicious. At lunch time you could eat at the burger bar which we did a few times. Here you order from a menu and the food is brought to your table. Gilbert in the main restaurant was especially helpful - my husband likes cold milk in his tea and he kindly gave him some.

Amenities etc: There was a good size swimming pool and also a rock pool with a swimming pool type ladder. As others have said you do need swim shoes for this, take a mask and snorkel - the fish and coral are amazing.
We used the gym twice, it wasn’t too bad for a hotel gym although a few of the machines were broken .
If you like to read, there is a bookcase in the room next to reception where you can swap books.
A highlight of our trip was going on the boat with Jeremy (from the boathouse next to the hotel) to see the Dolphins in their natural habitat. We were able to snorkel from the boat and see them swimming past.
Most evenings there was music and a few nights there was a Sega dance show.

Anelia Resort is at the end of Flic en Flac beach - it’s a lovely walk along the beach and you can also walk via the road where there are a few shops. If you like shopping you can catch the bus to Cascavalle shopping centre which isn’t far and only costs about 30rs each way.

We hired a car for a few days so that we could explore other parts of the island. If you are visiting from UK it’s the same as driving at home as they drive on the left.

On the day of our departure we had to check out by 11am but were not being picked up until 6pm. We were able to use the hotel’s facilities until we left and a room was provided about an hour before we were picked up so that we could have a shower before leaving. Abhijeet came to say goodbye and wished us a safe journey home. We very much enjoyed our stay at this hotel. More

  We enjoyed our stay at Anelia.
Hotel amenities and staff were great!
Food was delicious with buffet for breakfast, lunch and dinner with interesting varieties to chose from.
Good... read more job team, keep it up!
See you soon

  4 out of 5. The staff are so welcoming. The rooms and the compound are clean and well kept. The food was good and the service good. I want... read more to recognize two of your staff- Loshny and Turcy.
Definitely I will recommend the resort to my friends.
Brigadier & Mrs G Kimanzi

  Every thing very good food is awesome location very excellent great hospitality. Staffs were great and we look forward to come back again. Overall it’s a great stay. Thank you... read more very much. See you again.

  Food was excellent ......🤗
We feel that we are at home...... 😁
Staf of the hotel was very friendly ❤️

We spend two days as honeymooners so got... read more some sparklingwine and a plater of fruit very nice experience

  it was a.pleasant surprise to see that anelia was considered it enough to allot us a deluxe room ground floor instead of superior room that we have booked.

we... read more uad a very pleasant stay without any addition of cost for 6 night at anelia.

the food was excellent and our stay superb without any problem whatsoever.
we got a wheel chair when we needed it.
and it was allowed to be kept with us.

staff very supporting and all the kind trying to help us.

we look forward to visiting this resort again.
the south beach is yet to be seen
thank you and specially.preety.

  We were so looking forward to our stay at the Anelia Hotel having read rave reiews. The staff are lovely and really helpful and the rooms are relatively new and... read more modern. However, the entrance/reception area is so out of date as is the dining area (very 70's and in need of a refurbishment). The pool area is very nice, clean and the view is amazing but there is NO atmosphere round the pool area so we went to the beach each day instead. The food is definitely more for those enjoying curries (I don't unfortunately) and on one or two occasions, there were very few alternative dishes to choose from. The lack of entertainment was such a disappointment. There is a lovely man who is trying to reintroduce evening entertainment - the 2 evenings where dinner was on the beach was good and we all got up and danced with the dancers on stage but the other evenings were woefully dull - luckily we made friends with another 2 couples and on karaoke night we entertained all the other guests. There really should have been someone from the hotel to encourage others to join in but there wasn't so when we had had enough, it just fizzled out! I would say this is a 3 star hotel at best but could be so much more if they make the entrance/reception area brighter/more inviting and completely refurbish the dining area which... We were so looking forward to our stay at the Anelia Hotel having read rave reiews. The staff are lovely and really helpful and the rooms are relatively new and modern. However, the entrance/reception area is so out of date as is the dining area (very 70's and in need of a refurbishment). The pool area is very nice, clean and the view is amazing but there is NO atmosphere round the pool area so we went to the beach each day instead. The food is definitely more for those enjoying curries (I don't unfortunately) and on one or two occasions, there were very few alternative dishes to choose from. The lack of entertainment was such a disappointment. There is a lovely man who is trying to reintroduce evening entertainment - the 2 evenings where dinner was on the beach was good and we all got up and danced with the dancers on stage but the other evenings were woefully dull - luckily we made friends with another 2 couples and on karaoke night we entertained all the other guests. There really should have been someone from the hotel to encourage others to join in but there wasn't so when we had had enough, it just fizzled out! I would say this is a 3 star hotel at best but could be so much more if they make the entrance/reception area brighter/more inviting and completely refurbish the dining area which is quite frankly 2 star at best with plastic chairs and rusty tables covered in brightly coloured, unattractive cloths. More

  I was with my mother, recently widowed. We are from Spain. The most amazing for us was the PEOPLE working at the hotel: so, so, so KIND, always with... read more an smile in their face and trying to HELP and make your stay as more delicious as possible. Second was the FOOD. We are VEGETARIAN AND NEVER WAS ANYTHING MISSING FOR US IN TERMS OF FOOD. Always a big variety, all very nicely presented. Either india style food, mauritian and also you could find more western options. All vegetarian. Again the people serving in dining area and cooks were AMAZING. Third are the installations of the Hotel and location in THE BEACH ITSELF. WONDERFUL. You can be in pijama if you want and, in two steps, you are in the sea. Incredible differente pools, eventhough I am a sea bathing preference person. But nice area of beds to lay down and sun tanning either in pool area and beach. It is the third time I go to this hotel (first in October 2019, then February 2022 and February 2023) and I found it MUCH MUCH MUCH MORE LIGHT, CLEAN, WELL PREPARED AND PROFESSIONAL THAN OTHER TOMES (which was also very good, but this time the jump in quality was evident). ROOM OCEAN VIEW.NO WORDS. Always super super clean and tidy due to great cleaning team. Nothing was missing in toilet nor room: tissues, tea, coffee, good towels, quality bed linens, etc.... I was with my mother, recently widowed. We are from Spain.

The most amazing for us was the PEOPLE working at the hotel: so, so, so KIND, always with an smile in their face and trying to HELP and make your stay as more delicious as possible.

Second was the FOOD. We are VEGETARIAN AND NEVER WAS ANYTHING MISSING FOR US IN TERMS OF FOOD. Always a big variety, all very nicely presented. Either india style food, mauritian and also you could find more western options. All vegetarian.

Again the people serving in dining area and cooks were AMAZING.

Third are the installations of the Hotel and location in THE BEACH ITSELF. WONDERFUL. You can be in pijama if you want and, in two steps, you are in the sea. Incredible differente pools, eventhough I am a sea bathing preference person. But nice area of beds to lay down and sun tanning either in pool area and beach.

It is the third time I go to this hotel (first in October 2019, then February 2022 and February 2023) and I found it MUCH MUCH MUCH MORE LIGHT, CLEAN, WELL PREPARED AND PROFESSIONAL THAN OTHER TOMES (which was also very good, but this time the jump in quality was evident).

ROOM OCEAN VIEW.NO WORDS. Always super super clean and tidy due to great cleaning team.

Nothing was missing in toilet nor room: tissues, tea, coffee, good towels, quality bed linens, etc. Also very nice and clean balcony.

Special mention to RECEPTION TEAM, lovely Mrs. Pretty and company, who had always a lot of patience and good advices and tricks for our external excursions!!!! A big bravo to all of them!!!!!! More

  It was a good experience. The staff was very helpful. The food needs to be more improved other than that it was a very nice experience.
Ambience is really very... read more nice.
Very nicely located hotel.
Very near to the beach and very clean. Loshny at the reception helped us a lot

  I would like thank Anelia resort for allowing pupils of Flic En Flac Govt School to conduct a guided visit. Special thanks to Mrs Beema and Mr Abijeet. Very nice... read more and cosy place indeed, highly recommended.

  Rooms very good view...Even Superior Room has a pool and ocean view...Well kept ..house keeping upto the mark...

Food ...Indian food veg ...on request Executive Chef Naga took special... read more care and got prepared tasty Veg dishes on top of regular menu...

Ajay ..Restaurant supervisor was very supportive & caring

Loshni & Preeti were very professional & courteous....helped in everything ..

Overall a very good experience

Only the Bartender's could be more courteous & informative