Not recommended hotel, worst experience as a tour guide in this hotel. Arriving at hotel very tired for check in the reception everyone talking and laughthing loudly including the reception... read more manager Miss Preety and dont even make our procedure. On my trip one day I missed the toilet door and entered in the kitchen this is the most disgusting kitchen ever seen, very dirty, greasy, chefs sweating, crocroach, bad odor,slippery floor
How can the sanitary authorities can allowed this type of kitchen still operating. Till this day I prefer not to eat in there restaurants. I meet also the Chef Mr Nageaa too ask for halal certificate he gave me an expiry one not even mention the hotel name on it. Without complaining to anyone the so called director Mr Kishaan and the General Manager Mr Manoj meet me at the bar talking to us that we are his family, they have two hotels etc... MR DIRECTOR KISHAAN and MR GM Manoj kindly treat your staff well first your family is your staff they have torn shoes, bad uniforms, old pants. Humamanity, the cooks shoes make me feel very bad. I will not recommend any tour operator to send your guest there and not even for the restaurant disgusting kitchen.

  Thank you the whole team for the nice time we spend at anelia resort.
Room was very clean and very clean with good smell. Food very good quality and lots... read more of variety.
Spa very good and relaxing.
Swimming pool toppp
Will surely come back again

  Great experience with Great adventure at honeymoon vacations and we found very pleasant staff over here for welcome as well as see off.location of hotel is found at sea side... read more which was a great experience.

  This was our first time to Mauritius and the hotel and holiday exceeded our expectations. The food was great and there was something different every night to choose from with... read more lots of choices too. We loved the peacefulness of the resort and no matter if we lay by the beach or by the pool it was quiet and calm. The hotel and grounds are kept extremely keen and there are great housekeeping staff. Really good cocktails on the all inclusive menu and even the house wine was of a high standard too. The staff at the hotel certainly made our holiday. Lucie one of the chefs stood out to us as well as Manoj the manager and Ashwini in the spa. That was also a wonderful experience and a must if you like to treat yourself to a massage while on holiday. We went on two day trips organised through Mani tours at the hotel, one to watch and swim with the dolphins, followed by lunch on a desert island and the second, a tour of the south of the island. Mauritius is truly a beautiful island with lots of stunning areas and attractions to see and experience. Overall our best holiday to date and this hotel is 10 out of 10. More

  We had the worst day ever!! We had to wait like an hour to get the room. Once we enterred the room, the floor was so wet. The bedsheet and... read more pillow covers were untidy, with hairs on them. We had to call to change and we lost so much time just to fix the room! Some of the staffs are very friendly but some staffs are so terrible! Like we went to the spa, they laugh on your face! The food is always cold and the service is a complete disaster! Not going there again! I wonder how could this so called hotel is rated as a 4.5 * staff don't have manners and make fun of guests. We could identify the type of service offered to international guests and local guests. Needs to improve on racism as well.

  We enjoyed our stay at anelia resort.
Food especially need to improve veg
Room was clean.
Staff was very friendly.
Preety and Amal spoke Hindi.
Group of 11 pax... read more from India.
We recommend this stay and thank you all

  Unfortunately, we can't recommend this hotel. The good part was that the premises look nice from the outside, pools were also nice looking and clean, nice view at... read more the sea. We had a Superior Ocean View room which was lovely and large. Lots of closet space, big bathroom and a nice, big balcony. There was also a small fridge. Really nothing to complain about when it comes to the room. Also the cleaning staff were professional and very kind. However, the restaurant and especially the breakfast and dinner were awful. The biggest issue was with the staff who were very slow and unprofessional. I don't even mind that they were slow but cleanliness was a huge issue. The tables had dirty table cloths, plates and cutlery. We either had to ask someone to replace them or did it ourselves. You had to ask for drinks to be delivered several times before actually getting them. Biggest issue was at breakfast when tables were not cleaned or if they were it happened extremely slowly. One day they ran out of coffee cups at breakfast and I was twice offered a dirty cup (that had been used by someone else) that the employee wiped with a cloth right there in front of me. When I asked for a washed cup, she did it again. I then asked if I can have a cup that someone didn't just drink from, at which point the... Unfortunately, we can't recommend this hotel.

The good part was that the premises look nice from the outside, pools were also nice looking and clean, nice view at the sea.

We had a Superior Ocean View room which was lovely and large. Lots of closet space, big bathroom and a nice, big balcony. There was also a small fridge. Really nothing to complain about when it comes to the room. Also the cleaning staff were professional and very kind.

However, the restaurant and especially the breakfast and dinner were awful. The biggest issue was with the staff who were very slow and unprofessional. I don't even mind that they were slow but cleanliness was a huge issue. The tables had dirty table cloths, plates and cutlery. We either had to ask someone to replace them or did it ourselves. You had to ask for drinks to be delivered several times before actually getting them. Biggest issue was at breakfast when tables were not cleaned or if they were it happened extremely slowly.

One day they ran out of coffee cups at breakfast and I was twice offered a dirty cup (that had been used by someone else) that the employee wiped with a cloth right there in front of me. When I asked for a washed cup, she did it again. I then asked if I can have a cup that someone didn't just drink from, at which point the manager or someone came over and gave me a clean cup. I was absolutely baffled by the whole scenario.

The quality of the food was low. The only good food were the indian dishes (note that I'm not Indian nor have been there so no idea how authentic it was) as they tasted very good and were somewhat spicy. Also the fried eggs at breakfast were good. Everything else was kind of awful.

The bar staff had zero training whatsoever. They didn't know how to make most of the cocktails so they googled them there and then or improvised. None of them were even close to what they're supposed to be. Also, when asking for dry wine, the bartender kept giving me very sweet ones. They had no idea what they were serving.

So while the room, the view and the pool were nice, I really cannot recommend the hotel. The staff are not professionally trained at all. More

  We had a very nice time at the hotel. The staff was really nice and very dedicated and helpful. Mr. Manoj, Mr. Ajay, Ms. Preeti, Ms. Anna, Ms. Mia....the whole... read more team who worked on the 10-11th Sept were really amazing. We came twice, and we will come again

  I had a fantastic stay at Anelia. The ambience of the hotel is amazing, facilities are on point and the staff are friendly. The food is very tasty with so... read more many options to select from the buffet. A job well done..I will totally recommend this hotel.

  Good welcoming from all staff.
Food good with good dessert.
We really enjoyed the swimming pool.
Sps was fantsstic we did a full body massage.
Beautiful garfen with splendid view.... read more /> Room very clean snd good service.
Recommend this stay😘😘😘😘

  Without doubt one of the favorite hotels I stayed at! Returning there after almost 10 years and to see the that the hospitality, service and atmosphere is still a 10/10.... read more Upon arrival we were warmly welcomed by the staff and general manager, Mr. Manoj. The staff was extremely friendly, the restaurant with a large variety of delicious food(appreciate this!) and the barmans Elvin and his colleague deserve a special thanks. We had a great stay, which obviously also added up to the experience.

The atmosphere was very special that it really felt like home to me. All respect for the general manager and the barman who did a great job here; a true sample of excellent hospitality! More

  We would like to express our thanks to the manager Mr Manoj Letoah for his good management. Our thanks also goes to the welcoming staff. The food was amazingly delicious.... read more The bartender Mr Liloo prepared the best cocktail. Thank you

  On arrival we were well welcomed with a tasty juice.
Receptionist and bellboy were professionals.
Very good manners and welcoming.

Room was very cleaned and most important we... read more slept well.

Swimming pool was very beautiful and we enjoyed it.

Food dinner was delicious and full of varieties.

We will recommend this resort with our dear one.

  We are a couple who received a very awesome welcome by Anelia. Right from check in process everything went on well fo us. We were treated so well during our... read more stay.

Room: Our room was totally well maintained and cleaned. Always providing us with our needs in term of housekeeping.
Candle light dinner: We had a great service provided to us during the candle dinner with a warm welcome and the food was extremely amazing with a wonderful starter followed by main course meal. Special thanks to all chef for this amazing food.

We also convey our special thanks to Preethi who ensured our stay was totally great and handled us with great hospitality together with all team members.

Overall service: all staffs were very friendly and always at our service whenever we needed assistance about anything. Amazing.

This is a hotel that I will recommend for everyone.

  I had a wonderful experience at the Anelia Resort & Spa The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make... read more our stay enjoyable. I highly recommend this hotel for anyone. Special thanks to Mr. Lilloo at the bar.

  Beautifully spacious resort, with cool rooms and a variety of entertainment activities on virtually every day. I loved the Warmth of the staff.

  just returned from anelia resort celebrating our 50th wedding anniversary and what a lovely relaxing week we had.our roomnwas a superior ocean view. and what a view!
uninterupted view from... read more our bedroom of indian ocean fantastic. staff always smiling and
always happy to help very relaxed laid back as well.food really good plenty of choice to suit most peoples taste.a big thankyou to you all for making our celebration very special

  Admittedly we went in off season and overall I think the hotel was OK, but there are some areas in the resort that are quite dated, especially the games room... read more and 'entertainment area'. In the games room there are 2 pool tables, but they are both in bad condition, with different size pool balls and all of the cues had no tips! So a little difficult to play properly. Table tennis and table football were OK to play. The gym was good and acceptable as long as it didn't get too busy. The evening entertainment was poor in my opinion. They had 'themed nights' each night and one of them was billed as 80's & 90's. But it was nothing of the kind! The dance area is basically a small area in between the front of the stage and dining tables, which are kept out all day. It felt like the same playlist on every night and after 2-3 days it was very samey and there's nothing much really to do at night outside of the hotel. The food choices were OK. But after a week if got a little boring and repetitive. There were birds spotted in the buffet and burger bar eating the fruit and food off plates on numerous occasions. Also there are quite a lot of flies around. Beds and apartments were comfy. There were kids were screaming and crying around the pool, so it's not... Admittedly we went in off season and overall I think the hotel was OK, but there are some areas in the resort that are quite dated, especially the games room and 'entertainment area'.
In the games room there are 2 pool tables, but they are both in bad condition, with different size pool balls and all of the cues had no tips! So a little difficult to play properly.
Table tennis and table football were OK to play.
The gym was good and acceptable as long as it didn't get too busy.

The evening entertainment was poor in my opinion. They had 'themed nights' each night and one of them was billed as 80's & 90's. But it was nothing of the kind!
The dance area is basically a small area in between the front of the stage and dining tables, which are kept out all day.
It felt like the same playlist on every night and after 2-3 days it was very samey and there's nothing much really to do at night outside of the hotel.

The food choices were OK. But after a week if got a little boring and repetitive.
There were birds spotted in the buffet and burger bar eating the fruit and food off plates on numerous occasions. Also there are quite a lot of flies around.

Beds and apartments were comfy.

There were kids were screaming and crying around the pool, so it's not really relaxing. It seems as though there are a few pools at the resort, where actually there is only the one main pool you can lounge around.

There are stray dogs walking around the hotel grounds. They wasn't really a problem though, but every night between 3:30 and 6am I would hear dogs continuously barking non stop for around 30-45 minutes. I was over in the far blocks 251 & 252, so not too sure how loud it was for other areas?

The water was a real problem for us. Sometimes there was no hot water to shower with, sometimes just no water! I actually burnt my hand once because the water came out scolding hot. Just something to be aware of if you have young kids.

Our bath and hand towels were taken and not replaced on 4 or 5 occasions. Each time I had to call reception to ask them to bring towels as we had none in the apartment. Once it took them about 40 minutes to bring towels!

I brought both the water and towels problem to the hotel managers attention saying I was getting frustrated with it. To his credit he acted on it, but the water was still an issue after this at times.
He also replaced the mini bar in one of our rooms with a new fridge as the other one wasn't getting cold.

One thing about Anelia that was good were the staff. There were some there that always made you feel special and made time to stop and chat, always with a smile.
A few that went over and above I felt are:
Alain (main pool towel swap) - Such a nice guy. Gave us plenty of help with our visit to Port Louis amongst other tips. "Thank you for everything Alain"
Lucie (chef) - What a beautiful soul! Always smiling, always asked how we were and made the best pizzas for us!! "Thank you Lucie, your smile will be missed"
Darshan, Prajith & Gaurav (restaurant/bar) - Amazing staff members. Always made sure we were OK for drinks etc and their service was great.
The manager, Manaj was so welcoming too. Nothing was a problem for him and he was always making sure we were all OK whenever our paths crossed. Thank you.

Overall, I guess if it was in full season then it may be a little more exciting to stay at Anelia. It's not a bad hotel, it just needs a few little things taken care of. More

  Very good hotel
Staff very helpful
Food was good with lots of variety
Very good entertainment.we really enjoyed for the for first 2 night
Room cleaned very good view... read more
Swimming pool very good
All staff from front office to spa very helpful
We recommend everyone to visit this location

  We were welcomed by preety.
Very warm welcomed.
Food very good.we really enjoyed the swimming pool.
Food and buffet dessert good variety.
Spa very good.we recommended this property to all... read more friends and family

  The worst,most racist hotel ever. Front office,starting with the GM,Manoj,who know to tell stories instead of solving guests problems,till the front office lady manager,all are there to take salary’s only!... read more After booking delux room with sea view we got the storage room! On the last night of the stay,we had to move,because they overbooked your room. Now they give us a box room. Staff is over worked,rarely they smile. This is the treatment for Mauritian guests. Nobody from management will help you,actually they will blame the booking company,or you for their incompetence! Everybody should stay away from this hotel,until they change the whole management and front office staff. In the all inclusive package you will have to pay your cappuccino,espresso,and after 10:30pm,you have to pay any drinks you will take from the bar. And the mini bar,is just a mini empty fridge. STAY AWAY from this 4* hotel,because there is no star there whatsoever. Yet,a big thank you for the cleaning staff,start from their manager!
P.S. No sockets are working all over the hotel!

  Welcoming very good.
Food was very good and tasty.very large variety of desserts and fruits during breakfast.
Room was very clean and tidy.
And we really enjoy swimming pool.
Its... read more our 2nd stay and will cone back surely.

  They provide very good service and the rooms are good and have nice views. The food was very
good and tasty. I had a very romantic candle light dinner... read more with the sea view . Highly recommended for family and couples.

  The resort atmosphere is one place u have to visit for pleasure and comfort. Specially the staff respect and particularly LOSHNY, PREETHI and PURNIMA very kind and so helpful for... read more making our stay so much comfort. The food is so amazing and the variety they give is awesome. We would highly recommend this resort for everyone and for my grinds and family.

  Very good ambience.
Appreciate the food variety and the hospitality of the staff here. Datenight arrangement and serive was good as well. Room service is good.
Definately recommended stay for... read more holiday trip .

  Anelia resort and spa, a place I truly enjoyed with my family. We had a great time during our stay. Amazing welcoming staffs who always welcome you with open arms.... read more Food with all kinds of variety' awesome breakfast for vegetarians and non vegetarians. Pancakes and eggs /omelettes are made instantly upon asking. Music entertainment was awesome with dance and singing. Awesome swimming pools to relax and chill with family and friends. A wonderful luxury hotel to stay at to have a good time with family. Snacks from burger bar were great and had a great view of the pool and sea while eating at the burger bar. All in all I would recommend this hotel to everyone as we were treated like family. More

  We had stayed at Anelia beach resort in Mauritus from 17 - 22 Dec 2022.
Lovely place to stay and very courteous staff & Management. Clean rooms and lovely beach... read more atmosphere & swimming pool. They went out of their way to help with small things and special thanks to Sandy & Lucie. Would definitely come back.

  We really enjoyed our stay at anelia resort.
Staff very welcoming humble and helpful.
Room are very good clean and perfect.
Location and view very excellently done.
Food especially vegetarian... read more needs to be improved.

  One of the good resort in Mauritius, good location, service and worthy for money.
Best for family and couple
We came here in October 2022 for 3 days... read more we didn't get any problem here
Indian food is easy to get here too

  Excellent resort and staff. The views are great and the staff couldn't be more friendly and helpful. The resort is close (within 1km) of shops that have a variety of... read more stuff to buy.

The menu, although catering mainly to an Indian clientelle was good and usually had non-curry items. There is also a burger bar style eatery on site that is open from 12 to 3 that has a good and tasty alternative.

Overall a wonderful resort for a quite get-away.