we really enjoy our stay.very good service and hospitality.
food was good and we enjoyed each stay.
hospitable management.
room are tidy neat and clean.
room service absolutely good.
staff... read more are friendly and familiarly.
we recommended this resort

  Good Resort & Perfect Location.
Some of the staff was really helpful, but majority of the staff did not liked our visit.
Primary reason was the continuous request for better... read more food that can match our Pallet.

The service of some staff was pretty biased towards Indians.
This did not go good with us.

Property is Very Good & can be considered for Destination Wedding.

  Admittedly we went in off season and overall I think the hotel was OK, but there are some areas in the resort that are quite dated, especially the games room... read more and 'entertainment area'. In the games room there are 2 pool tables, but they are both in bad condition, with different size pool balls and all of the cues had no tips! So a little difficult to play properly. Table tennis and table football were OK to play. The gym was good and acceptable as long as it didn't get too busy. The evening entertainment was poor in my opinion. They had 'themed nights' each night and one of them was billed as 80's & 90's. But it was nothing of the kind! The dance area is basically a small area in between the front of the stage and dining tables, which are kept out all day. It felt like the same playlist on every night and after 2-3 days it was very samey and there's nothing much really to do at night outside of the hotel. The food choices were OK. But after a week if got a little boring and repetitive. There were birds spotted in the buffet and burger bar eating the fruit and food off plates on numerous occasions. Also there are quite a lot of flies around. Beds and apartments were comfy. There were kids were screaming and crying around the pool, so it's not... Admittedly we went in off season and overall I think the hotel was OK, but there are some areas in the resort that are quite dated, especially the games room and 'entertainment area'.
In the games room there are 2 pool tables, but they are both in bad condition, with different size pool balls and all of the cues had no tips! So a little difficult to play properly.
Table tennis and table football were OK to play.
The gym was good and acceptable as long as it didn't get too busy.

The evening entertainment was poor in my opinion. They had 'themed nights' each night and one of them was billed as 80's & 90's. But it was nothing of the kind!
The dance area is basically a small area in between the front of the stage and dining tables, which are kept out all day.
It felt like the same playlist on every night and after 2-3 days it was very samey and there's nothing much really to do at night outside of the hotel.

The food choices were OK. But after a week if got a little boring and repetitive.
There were birds spotted in the buffet and burger bar eating the fruit and food off plates on numerous occasions. Also there are quite a lot of flies around.

Beds and apartments were comfy.

There were kids were screaming and crying around the pool, so it's not really relaxing. It seems as though there are a few pools at the resort, where actually there is only the one main pool you can lounge around.

There are stray dogs walking around the hotel grounds. They wasn't really a problem though, but every night between 3:30 and 6am I would hear dogs continuously barking non stop for around 30-45 minutes. I was over in the far blocks 251 & 252, so not too sure how loud it was for other areas?

The water was a real problem for us. Sometimes there was no hot water to shower with, sometimes just no water! I actually burnt my hand once because the water came out scolding hot. Just something to be aware of if you have young kids.

Our bath and hand towels were taken and not replaced on 4 or 5 occasions. Each time I had to call reception to ask them to bring towels as we had none in the apartment. Once it took them about 40 minutes to bring towels!

I brought both the water and towels problem to the hotel managers attention saying I was getting frustrated with it. To his credit he acted on it, but the water was still an issue after this at times.
He also replaced the mini bar in one of our rooms with a new fridge as the other one wasn't getting cold.

One thing about Anelia that was good were the staff. There were some there that always made you feel special and made time to stop and chat, always with a smile.
A few that went over and above I felt are:
Alain (main pool towel swap) - Such a nice guy. Gave us plenty of help with our visit to Port Louis amongst other tips. "Thank you for everything Alain"
Lucie (chef) - What a beautiful soul! Always smiling, always asked how we were and made the best pizzas for us!! "Thank you Lucie, your smile will be missed"
Darshan, Prajith & Gaurav (restaurant/bar) - Amazing staff members. Always made sure we were OK for drinks etc and their service was great.
The manager, Manaj was so welcoming too. Nothing was a problem for him and he was always making sure we were all OK whenever our paths crossed. Thank you.

Overall, I guess if it was in full season then it may be a little more exciting to stay at Anelia. It's not a bad hotel, it just needs a few little things taken care of. More

  Our stay at Anelia hotel was an unforgettable one. Everything was perfect. The service, the food, the room, the pools, the view and many more. The staff are like family.... read more They work hand in hand.
I badly needed a break from my hectic life and randomly chose Anelia hotel and I am fully satisfied with my stay. Now I will purposely choose Anelia hotel for my holidays.
All the staff were really welcoming. I don't remember all their names. A few of them are: lovely Lucie with her beautiful smile, Vidoushee who always spared some time to take care of me n my family and especially Mr Ajay we treats all of us equal and focuses on customer satisfaction.
Thank you for the good job guys.
Thanks to all the lovely staff.
From: Mrs. Rozah Shaheen Bibi
Mr. Imteaz Sorabally and our kid Iyaaz. Chek in 16.08.2022
Check out 18.08.2022
Room 124

More

  The service s are good, but the Indian food was not satisfactory. I would suggest to give more options in Indian veg food . The room service can be improved... read more a little bit, no proper ventilation as the glass doors have to be kept shut at night due to flies

  We just returned from anelia hotel.
I would like to Express my experience over there which was really good and satisfactory.
Welcoming from all staff good hospitality.
Food was very... read more tasty with lots of variety.
Nice view from our balcony and very clean.
Garden well maintained.
Swimming pool area very clean.
Thank you Jay, sirouven,Quincy, sandy ,Gilbert anil.
Last but not least mr manoj,Kishan and mrs preety

  I had a fantastic experience—the food was incredible with an amazing assortment of flavours, and the view was simply breathtaking.

  Check in excellent. Resort is absolutely beautiful. Service and staff excellent.
Food very accessible very tasty.
Room was very nice and lot of activities in the Resort and easy to... read more get around the Resort.
Staff very friendly and will try to come back again

  Great experience entirely in the hotel at the hotel of anelia. Amazing service that cannot be denied. Food is extremely good but should have a little more Indian variety. All... read more staffs with a smiling face all the time. Hospitality and great welcoming service by everyone here. Chef Naga Chef Noor prepared good food and dessert. Special thanks toPreethi, Loshny, Talha, Josian and all departments. We will come back again.

  Stay was wonderful.
Restaurant need more cutlery during service especially spoon.
Room service was not up to the mark
Salt and pickle should kept on the table.
Otherwise all was... read more good.
Specials thanks to amal

  I was at the resort for the 31st December program. There was an open bar and the bartender was either attending to the white people or Mauritians. I'm spite of... read more my repeated requests he kept ignoring me and was not only rude but almost abusive.

When I raised my voice, he started giving me a lesson on manners along me "You have manners?".

The audacity of the fellow was outrightly offensive and it ruined the evening for me and my wife.

Overall a horrible experience.

  Resort lived up to my expectations. Anelia was a tropical paradise with breathtaking views and the food, adventures, and staff where impeccable .

  What to say about Anelia Resort & spa we had a lovely stay over here there's hospitality is up to the mark all staff were very helpfull specially to mention... read more Miss Loshny at the reception who helped us when are flight got reschedule by one day.
All facility at the resort are very well maintained the resort has its private beach the rooms are well maintained & they serve lovely Breakfast.
Would heartly recommend people who want to visit Mauritius book your stay @ Anelia Resort & Spa. More

  The service was beyond excellent, the staff was truly kind to all of us and always willing to assist even when we had a barrier in language but they would... read more try to assist to their best of their ability. The place is very beautiful and the website doesn't show all the beauty within the place meaning that you need come here and experience all this by yourself. Food was excellent 👌, the look in the rooms was elegant and their even put flowers on the bed for me and my man, making the stay very romantic.

I'd like to thank everyone who work at Anelia, from the the reception, kitchen staff, restaurant staff, cleaning staff like everyone. Thank you and see you soon.

  What can I say... This trip was totally something worth coming for. It was our greatest experience coming to anelia. I cannot forget this awesome experience with anelia staffs especially... read more Manoj, loshny, anishta and Ajay who arranged our birthday event immediately upon request, a grand one. I am so touched by this gesture of anelia team who really took it upon themselves to ensure this birthday was done really well. We will surely comeback with our family. Great job guys. A great team that I have met at anelia.

  Very delightful stay and enjoyed great hospitality right from check in to check out. Well trained and helpful staff at reception, restaurant, housekeeping.
Request to check possibility to reduce... read more plastic waste of bottles with installation of water points and serving sliced butter instead of packed ones.
Mr. Manoj(GM) is very cheerful and full of energy .

Wishing all the best to Anelia Resorts and God Bless them .

  We had recently been to Anelia Resort in March. Entire staff was kind, generous, helpful. Two 70+ elders couldn't climb the stairs to the room alloted to us on the... read more 2nd floor. On our request they changed it to ground floor. Excellent location.

  We really enjoyed our stay at anelia resort.
Staff very welcoming humble and helpful.
Room are very good clean and perfect.
Location and view very excellently done.
Food especially vegetarian... read more needs to be improved.

  Very good hotel
Staff very helpful
Food was good with lots of variety
Very good entertainment.we really enjoyed for the for first 2 night
Room cleaned very good view... read more
Swimming pool very good
All staff from front office to spa very helpful
We recommend everyone to visit this location

  We thoroughly enjoyed the stay. Well maintained resort with friendly staff, good vibes, good food, big/clean swimming pool, access to the beach and more. Thank you for celebrating our 6... read more year old's birthday - will cherish these memories. Will highly recommend staying here.

  I would like to thank Mr Kishan, the GM of Anelia Resort & Spa who addressed to my request of stay overnight in few minutes. He planned a wonderful 2... read more nightstay for us honeymooners with an awesome seafront roomview with his staff. I'm impressed by the work and dedication by Him. It's the first time I have seen a GM walking around, engaging conversation with clients and trying to satisfy the customer's experience to his best.
It's my second visit overthere and I enjoyed Anelia's experience twice.
The GM's team has a professional and friendly staff in the hotel premises, from reception to housekeeping.
Mr Amal, who serves heartily anytime of the day when needed.
Mrs Looshny, you can never miss her at breakfast as she is there smiling and coordinating on site so that everything goes on smoothly.
Chef Dev at the Burger Bar, upon request, made us a delicious burger, tasted like home made type. He is very friendly and dynamic. Did not have to wait for long to have our lunch.
We recommend Anelia Resort & Spa to the fullest. The location is a quiet relaxing one. The beach is not crowded esp if you are looking for a cool place to spend the weekend. The food is amazing, even in full board package and the room is clean and tidy. Big thank you for the experience. More

  Great vacation at Anelia Resort. Starting from the beginning, shallow welcome from the front desk agent. Food quality & variety were beyond my expectation. I am totally satisfied with the... read more level of service quality and I am looking forward to come here again soon.

  Location was nice but the island was dirty, rubbish everywhere and the hotel has a huge issue with flies and birds, they were all over the tables and you couldn’t... read more enjoy a meal as you were constantly waving flies off your food. The staff were amazing and cannot be faulted. It’s just a shame about the rubbish and the flies and birds as we visited the Maldives last year which was amazing and had high hopes for Mauritius but it wasn’t to be. We spent 12 nights here but after 4 we were looking for an early flight home. I must also say that myself and my wife had at least 4 “episodes” where we couldn’t stray too far from a toilet for a good few hours. So we resorted to eating out most days, not brilliant to pay for all inclusive and then have to spend another £1000 in restaurants. More

  I liked a hotel, but few thinks was really not ok and I hope the hotel will do something to change things. The waiters was ok with the clients, but... read more few of them bullying the others waiters very very badly! It was not nice to see and sometimes I just wanted to say them to stop. Also two times was no glass in the table so I ask. The waiters went to the table were where the used glasses/plates and just pick for me a glass from there It was lipstick on the glass. Also sometimes we got used napkins and how knows what else. The other problem is the boathous. We stayed 14 day but not even once we was able the use the kajak or a pedal boat. The boats were in the beach, but they always gave us some stupid reason why we can use it. Once we went morning, they told us come back afternoon about 4 PM now it’s low tide. We went back, the some person just told us, sorry we close at 4 PM.. Also one day the cleaning staff left our door open, so when we come back we almost got a heart attack. Luckely nothing was stolen and I’m sure it was not a general problem, happened only once.

  Anelia resort and spa, a place I truly enjoyed with my family. We had a great time during our stay. Amazing welcoming staffs who always welcome you with open arms.... read more Food with all kinds of variety' awesome breakfast for vegetarians and non vegetarians. Pancakes and eggs /omelettes are made instantly upon asking. Music entertainment was awesome with dance and singing. Awesome swimming pools to relax and chill with family and friends. A wonderful luxury hotel to stay at to have a good time with family. Snacks from burger bar were great and had a great view of the pool and sea while eating at the burger bar. All in all I would recommend this hotel to everyone as we were treated like family. More

  Anelia resort and spa comes highly recommended. Facility very clean, lovely accommodation and rooms. The staff from reception to management was absolutely wonderful. Food fresh and plentiful. Thankyou for a... read more memorable vacation.

  I thoroughly enjoyed the stay here, everything was great. The pool, the food, the beach, the music and dancers.. everything was superb.i would like to come here again as I... read more already feel some connection. The staff is very helpful.

  We would like to express our thanks to the manager Mr Manoj Letoah for his good management. Our thanks also goes to the welcoming staff. The food was amazingly delicious.... read more The bartender Mr Liloo prepared the best cocktail. Thank you

  We enjoyed our stay at anelia resort.
Food especially need to improve veg
Room was clean.
Staff was very friendly.
Preety and Amal spoke Hindi.
Group of 11 pax... read more from India.
We recommend this stay and thank you all

  Nice location and good option for vegetarian food. Beautiful infinity pool .
Hawaian dance performances by locals on the day of gala dinner.
Warm welcoming with Sega dance... read more and music.
Good breakfast spread.