Just spent two weeks at hotel in May from UK. Lovely hotel that could be excellent if it just improved a few minor points. Don’t come here if you want... read more wall to wall entertainment but do come if you want to relax in excellent surroundings. Good points - Immaculately clean everywhere. Friendly staff. Beautiful swimming pool. Good breakfasts. Lovely grounds that were well maintained. Large rooms with large comfortable beds. Food was excellent and never got bored over two weeks. No tummy bugs either. Flic en flac beach - you can walk for miles. Drinks - mostly good although Pina Colada was pre made. White wine and beer very drinkable. Beautiful sunsets. Area felt very safe. Bad points- Arrival. Looked after well with drink and towel but left for 30 minutes then told room wasn’t ready and wouldn’t be for another 4 hours. Allowed to have a shower but after travelling for 24 hours, all you want is a change of clothes and dive into the pool. They were even a little hesitant on us getting lunch or a drink as the all inclusive didn’t start until we got our key. Shame holiday started like this as had no other real issues. Tea and coffee - only available from main restaurant. Even at breakfast it was pre made in insulated jugs. Each bar had a coffee machine but was not in use. No cold milk. Local area - some restaurants... Just spent two weeks at hotel in May from UK. Lovely hotel that could be excellent if it just improved a few minor points. Don’t come here if you want wall to wall entertainment but do come if you want to relax in excellent surroundings.

Good points -
Immaculately clean everywhere.
Friendly staff.
Beautiful swimming pool.
Good breakfasts.
Lovely grounds that were well maintained.
Large rooms with large comfortable beds.
Food was excellent and never got bored over two weeks. No tummy bugs either.
Flic en flac beach - you can walk for miles.
Drinks - mostly good although Pina Colada was pre made. White wine and beer very drinkable.
Beautiful sunsets.
Area felt very safe.

Bad points-
Arrival. Looked after well with drink and towel but left for 30 minutes then told room wasn’t ready and wouldn’t be for another 4 hours. Allowed to have a shower but after travelling for 24 hours, all you want is a change of clothes and dive into the pool. They were even a little hesitant on us getting lunch or a drink as the all inclusive didn’t start until we got our key. Shame holiday started like this as had no other real issues.
Tea and coffee - only available from main restaurant. Even at breakfast it was pre made in insulated jugs. Each bar had a coffee machine but was not in use. No cold milk.
Local area - some restaurants but no local shops apart from two and they closed very early.
Prices - very expensive for everything outside the hotel.
Beach wasn’t bad just disappointing. Very small and rest of frontage is black boulders used as sea defences. There’s steps leading to a sea swimming area but they are broken but still can be used with care. Take own snorkel and reef shoes. Please get those steps fixed.

We did two trips. Both were excellent and booked through Facebook from recommendations on the Love Mauritius page. Took boat trip which was fantastic. South Island trip brilliant too.

Weather in mid May was very good. Occasionally depending on wind direction there could be some cloud cover and short, sharp showers but majority of time was perfect. Very warm but not too uncomfortable.

So please fix steps to sea, get coffee machines working. Sort out check in. Otherwise fantastic hotel - keep up the good work. More

  choose it.
We stayed at this resort the second week of January, very large and super clean rooms with dream location !
The garden is wonderful and fragrant always super... read more clean and tidy, the beach is cleaned up all the time, there are umbrellas both on the lawn and under the beach, What about the staff always kind and attentive never intrusive..... then the sea has beautiful colors!! I will carry it in my heart, an experience that I recommend to those seeking rest in the midst of beauty!
Thanks for everything!!!

  The place is very beautiful. The view of the sea is breathtaking. The facilities provided by anelia is great and i guess best one could have in Mauritius. The infinity... read more pool experience was amazing. They provide gym facilities and spa facilities as well with tennis and other games.
The food is good and on special request the best dishes were served the chef here Vikash has taken good care of our taste buds 😁. The staff is also very helpful and kind. Thank you Anelia for such a beautiful and happening stay.

  Anelia Hotel Room 325, Mauritius

I am staying in this hotel June 8-26, 2022
I found the management of the hotel needs to pay attention to the following:... read more />
Reno needed
Baseboard incompletely installed and finished. Looks tacky.
Vanity siding, as with other areas, need a coat of varnish/paint.
Patio door latch was broken and cannot be locked.
Room walls are not tastefully finished.

House Keeping
Drape is dirty and partly off hook (this was later rectified).
Floor is tiled. It is occasionally wet and dry mopped but never vacuumed.
In fact, I do not think house keeping has a vacuum.
I think I am a very clean person, somehow, the floor in the room gets quite dirty. For the ~18 nights I stayed here (2 more nights to go) my room has only been wet mopped once.
I have so far seen in the room 4 cockroaches, a spider, two large ants and numerous small ants.
I do not know the responsibility of cleaning of the corridors falls on whom. They were seldom cleaned. There was a stray cat around and at one point during my stay, cat feces was left on the corridor floor for two days only to be cleaned when I complained to the manager.

General
Staffs are friendly and hard working. Some speak Creole more fluently than English.
Swimming pool water seems clean but does not seem well chlorinated. Pool was was not heated - feels cold to me.
Pool towels are accessible from poolside cabana but it closes early at 4:00 pm. Sunset close to 6:00 pm this time of the year.
American breakfast is adequate. Stated serving time supposedly 7:30 am to 10:00 am but food choice is not adequately stocked until realistically 8:00 am. Provided food is adequate in buffet style. However, it is unpleasant to eat with pesky birds and flies which are not too few in numbers.
This hotel has a large compound and barely adequately lit in the evening. The compound contains several buildings housing the guests. In the evening, during my early days of staying here, I found the hotel compound confusing and I did not find it easy to locate my room in the dim light. I would suggest that directions be painted on the cement pavement with the buildings clearly labelled and lit on the outside wall; eg. (Building) A, B, C..

Rooms are large, well lit, provided with kettle for making tea & coffee with powder milk and sugar. Disposable slippers are provided.
There is one each of hairdryer, TV, safe, ceiling fan and AC installed in the room.
They is a phone in the guest room. However, no pen/pencil (I lost my only pen) or writing pad is provided as is customary in a lot of other hotels.
The rooms are quite and chambermaids usually do not showed up till around 11:00 am. I am fine with that.
Each room has its own patio provided with patio furniture consisting of a table and two chairs - I find those handy especially for drying wet clothes.

Hotel security is adequate. I had to sign a paper to say that the hotel would not be responsible for lost items.

All-in-all I would rate my stay here a C+ or 3.5/5.

  They provide very good service and the rooms are good and have nice views. The food was very
good and tasty. I had a very romantic candle light dinner... read more with the sea view . Highly recommended for family and couples.

  We planned a girls' weekend at the resort. We checked in 0n 28 Jan. We were nicely welcomed by the team there and everything was arranged as per our needs.... read more
The staffs were very friendly. It's definitely the place to be if you a plan on spending some time with your friends.
Overall, it's been a very pleasant experience and it's the place if you fancy an escape from your hectic routine.

  I went there with my family and i just have few things to say
Amazing service From the reception desk to room services the place is excellent equipped with almost... read more all kinds of water activities and the staff was very helpful and kind to serve us vegetarian food
So overall i would definitely recommend this place !!

  Everybody was impressed with the food and had a great night. Our thanks to Mr. Manoj, the hotel manager, for making this night special for our family.
We would highly... read more recommend and hopefully will be back in the future.

  We really enjoy our stay at the resorts.
Really appreciate the gesture pretty did for us to stay a bit longer in our room.
Front office staff very helpful... read more as we are senior citizens.
Food was good .
Room very clean we were in room 112.
Fully recommended this resort.
Big thanks to everyone.

  We've had a very lovely and memorable stay at Anelia Resorts which consists of a very welcoming and helpful staff. In terms of food, the hotel has remarkbly made... read more provisions to cater for a wide range of preferences including veg options and to keep guests entertained throughout their whole stay.

  it was a.pleasant surprise to see that anelia was considered it enough to allot us a deluxe room ground floor instead of superior room that we have booked.

we... read more uad a very pleasant stay without any addition of cost for 6 night at anelia.

the food was excellent and our stay superb without any problem whatsoever.
we got a wheel chair when we needed it.
and it was allowed to be kept with us.

staff very supporting and all the kind trying to help us.

we look forward to visiting this resort again.
the south beach is yet to be seen
thank you and specially.preety.

  We have just returned from the Amelia after a fabulous stay of 10 days from the first to the last day staff where so helpful , friendly and always polite... read more and smiling.
The food was delicious every evening , we had a super dinner on the beach to celebrate our anniversary which the restaurant staff made very special
Our room was clean adequate but the rooms facing directly onto the beach are lovely.
The only criticism I struggled with was the pool I love to swim but it was freezing !!! No heating ! pool attendant was friendly and nothing a bother. Last but no way least Loshny the F & B manager who over looked most meals with a lovely manner and smile chatted politely to guests making sure they where happy and satisfied with their stay and ready asset to your hospitality team.
This hotel isn’t to big and has a personal touch, which we enjoyed.

  Highly recommended to people looking for a peaceful and cozy holiday. The food was extremely delicious with countless varieties and it is definitely a place which can be spent among... read more families. They also have numerous activities for kids to keep them entertain. Thanks to Mrs Preety and Mr Sujit.

  We were very thankful to all the team.
We were nicely welcomed by all staff.
Food was very good and different varieties.
Swimming pool very relaxing.
And we really enjoyed.... read more /> Thank reception team and mrs preety and team.
We recommend this resort

  Good time passed at the hotel, excellent welcome , very pleasant and clean place to be. Nice staffs very comprehensive and good foods. Nice swimming pools for both adults... read more and child. Unbelievable services by the whole teams. Nice holidays and looking forward to be there again.

  We had a wonderful time meeting some beautiful people. Staff were sensational and extremely friendly. Just amazing and the holiday was excellent. Memories we shall never ever forget.
Thank... read more you thank you.

  I had a fantastic experience—the food was incredible with an amazing assortment of flavours, and the view was simply breathtaking.

  I thought the grounds were beautifully maintained, there were always staff tending to them. The infinity pool is a great photo opportunity, although the water in the ocean is... read more less cold! There are lots of pretty areas with sun beds in them, it’s not just all focussed around the pool, and the parasols are steady as a rock. It was pretty windy while we were there and the parasols were steady as a rock. The food was amazing, lots of choices, very flavoursome curries, excellent range of salads, plus meat and fish on the grill. My favourite was the pancakes with chocolate sauce, available every morning and afternoon. The lamb burgers in the burger bar were another favourite, and my partner loved the fish curries. This is the first time we have been all inclusive and we were very happy. I like a lot of soft drinks during the day and there was plenty of juice and water available, plus a few cans in the mini bar. We also indulged in the cocktails, and the local wine was excellent. We had a lovely candlelit meal for two on the beach, well not quite candlelit because there was a breeze and the candle didn’t stand a chance, but a lovely salad, seafood platter and a heart shaped cake in a beautiful romantic setting. I must mention also the staff who were just wonderful, I could not fault the customer service. I... I thought the grounds were beautifully maintained, there were always staff tending to them. The infinity pool is a great photo opportunity, although the water in the ocean is less cold! There are lots of pretty areas with sun beds in them, it’s not just all focussed around the pool, and the parasols are steady as a rock. It was pretty windy while we were there and the parasols were steady as a rock.

The food was amazing, lots of choices, very flavoursome curries, excellent range of salads, plus meat and fish on the grill. My favourite was the pancakes with chocolate sauce, available every morning and afternoon. The lamb burgers in the burger bar were another favourite, and my partner loved the fish curries. This is the first time we have been all inclusive and we were very happy. I like a lot of soft drinks during the day and there was plenty of juice and water available, plus a few cans in the mini bar. We also indulged in the cocktails, and the local wine was excellent. We had a lovely candlelit meal for two on the beach, well not quite candlelit because there was a breeze and the candle didn’t stand a chance, but a lovely salad, seafood platter and a heart shaped cake in a beautiful romantic setting.

I must mention also the staff who were just wonderful, I could not fault the customer service. I felt that they were all focussed on making sure we had a lovely holiday, and we were constantly told to ask if there was anything we needed. They arranged a couple of tours of the island for us, much cheaper than our tour operator. We also went out on the glass bottomed boat, which is free. It’s only a half hour trip, which really suits me because I get seasick easily, so we were out and back before I started to feel queasy and we saw some beautiful fish plus some rays, starfish and coral. Due to the wind we were unable to go out on the snorkelling boat trip, and they wouldn’t let us borrow masks to just go out in the bay so it’s worth taking gear with you or buying some in the town.

Flic-en-Flac beach is very appealing. It has swimming areas marked out with buoys, but there is broken coral everywhere so you need water shoes for swimming and walking on the beach.

I thoroughly enjoyed yoga on the beach. I’ve often done Pilates with some kind of soothing music in the background, but you can’t beat a session to the sound of the actual ocean. More

  We are a group of families and book from Deal.mu which we book 5 room for 4 nights and was a horrible experience in this hotel. Very rude staff... read more , unprofessional, lack of communication, no customer service , RACIST FOR MAURITIAN ,No service in restaurant and bar ,start from the GM TO CLEANER
Even get rob after check out from the safe. Before making booking from Deal.mu very clearly we ask for Seaview room which we ended with a stupid back room just because we are MAURITIAN and always blame to Deal.mu
incredible !!!!!! Been to lots of 4 and 5 star hotel but never this experience after paying
RS 180,000 . They ruin our holidays
SPECIAL MESSAGE TO THE OWNER OF THIS ANELIA HOTEL!!!!!!
close your hotel because you dont know how to run this hotel or better work with tourist dont advertise for Mauritian people.
never ever going back and also will spread to all the people

  On arrival we were well welcomed with a tasty juice.
Receptionist and bellboy were professionals.
Very good manners and welcoming.

Room was very cleaned and most important we... read more slept well.

Swimming pool was very beautiful and we enjoyed it.

Food dinner was delicious and full of varieties.

We will recommend this resort with our dear one.

  Very Interesting
Fully satisfied with the service 👍
Had a memorable night.we celebrate 18th birthday party for my son which was a big blast. Food very good and variety. Room... read more clean with fantastic view.
Will be back in December for next vacation 😍

  very disappointing experience... .one of the staff here Ms.loshny they don’t know how to treat with your customers.Loshny told me to (wear one piece clothes near the buffet in... read more very bad manners not wear lowers here only one piece cloths are allowed)she is very rude .Not at all for value of money. Unpleasant experience! Never again! Don't recommend to anyone!

We found hair in the food at 2 instances!
Flies were on food at the buffet, very unhygienic!
We were discriminated against the foreigners.

There is very limited choice of food for both vegetarian and non vegetarian!!
Vegetarian peeps, let them know beforehand so that you can at least have 2 varieties
But this lady Loshny spoiled my all trip

we were sold the dream and paid for a 4 star that isn't even worth a 2 star hotel! We will never go back and I advise people not to go. More

  Location was fine although when walking into Flic en Flac it was very noisy and busy, not an awful lot there. During our 2 week stay the daytime was quiet... read more at the hotel which was lovely. The room was large and plenty of tea and coffee in the room. The shower did leak out into the bedroom but no biggy as our cleaner gave us another towel to put across the door. We stayed in a premium room looking out to sea, beautiful view. The tiles on our patio area had several cracked tiles. The food was only hot if you got it from the griddle or cooked noodles, there was a great choice of different cuisines but would have been so much nicer if it was hot. A fabulous gala meal on Christmas Eve on the beach had a lot of effort put into it. Still only tepid food though. The pool by the dining area was very dirty ( not the water) The whole place needs refurbishing and bring it up to standard of a 4* which it is rated at. I would say more 2/3* at the moment. The first night we went to eat ( family of 4) we could not find a table to accommodate 4 people, lots of tables for 2 were vacant. We were told we couldn’t put 2 tables together and we should go earlier, not the solution we would expect, after speaking to the dining manager we got tables put together. Next day we spoke with the general manager and asked why it was a problem to put tables together, he said there shouldn’t be a problem. We had evening entertainment which was loud but to make it much worse they had private functions on the beach with extremely loud music competing with the hotel entertainment. This going on while trying to have an evening meal. We did complain that it was far to loud, it actually reverberated on the patio to our rooms. Nothing was ever done about the volume, even though we complained to the general manager, the only positive was it stopped at 11 pm. I will say the staff in general were lovely. 😊 I could write lots more but I feel this is enough to be going on with.

  Rooms very good view...Even Superior Room has a pool and ocean view...Well kept ..house keeping upto the mark...

Food ...Indian food veg ...on request Executive Chef Naga took special... read more care and got prepared tasty Veg dishes on top of regular menu...

Ajay ..Restaurant supervisor was very supportive & caring

Loshni & Preeti were very professional & courteous....helped in everything ..

Overall a very good experience

Only the Bartender's could be more courteous & informative

  We enjoyed our stay at Anelia.
Hotel amenities and staff were great!
Food was delicious with buffet for breakfast, lunch and dinner with interesting varieties to chose from.
Good... read more job team, keep it up!
See you soon

  Nice family stay at anelia with my family.
Enjoyed food and the personal which was the best. The stay with my big family and was sad to say that... read more we are leaving but will come back again. But we really like the stay and we like the room. Entertainment was also great

  Just spent two weeks at hotel in May from UK. Lovely hotel that could be excellent if it just improved a few minor points. Don’t come here if you want... read more wall to wall entertainment but do come if you want to relax in excellent surroundings.

Good points -
Immaculately clean everywhere.
Friendly staff.
Beautiful swimming pool.
Good breakfasts.
Lovely grounds that were well maintained.
Large rooms with large comfortable beds.
Food was excellent and never got bored over two weeks. No tummy bugs either.
Flic en flac beach - you can walk for miles.
Drinks - mostly good although Pina Colada was pre made. White wine and beer very drinkable.
Beautiful sunsets.
Area felt very safe.

Bad points-
Arrival. Looked after well with drink and towel but left for 30 minutes then told room wasn’t ready and wouldn’t be for another 4 hours. Allowed to have a shower but after travelling for 24 hours, all you want is a change of clothes and dive into the pool. They were even a little hesitant on us getting lunch or a drink as the all inclusive didn’t start until we got our key. Shame holiday started like this as had no other real issues.
Tea and coffee - only available from main restaurant. Even at breakfast it was pre made in insulated jugs. Each bar had a coffee machine but was not in use. No cold milk.
Local area - some restaurants but no local shops apart from two and they closed very early.
Prices - very expensive for everything outside the hotel.
Beach wasn’t bad just disappointing. Very small and rest of frontage is black boulders used as sea defences. There’s steps leading to a sea swimming area but they are broken but still can be used with care. Take own snorkel and reef shoes. Please get those steps fixed.

We did two trips. Both were excellent and booked through Facebook from recommendations on the Love Mauritius page. Took boat trip which was fantastic. South Island trip brilliant too.

Weather in mid May was very good. Occasionally depending on wind direction there could be some cloud cover and short, sharp showers but majority of time was perfect. Very warm but not too uncomfortable.

So please fix steps to sea, get coffee machines working. Sort out check in. Otherwise fantastic hotel - keep up the good work.

  the place is luxurious and the hotel staff are very friendly . the infinity pool and spa provides the body a relaxing time. we were on our honeymoon and they... read more provided a nice dinner with an excellent menu and drinks by the beach.
all in all, thumbs and kudos to the entire staff.

  Had a fantastic stay at Anelia Resort. Staff are so helpful and always smiling. Food is good and the burger bar is a lovely option for lunch. Views are beautiful... read more from everywhere in the hotel. Meal in the beach was a fabulous treat to end our time here. Thank you.

  Hope you are doing well. I sent this reviewto you as an appreciation for the services from your staff. As a businessman, travelling to different places is a major part... read more of my job. With all this travelling comes stay at different hotels, and frankly speaking this is the only part which makes me dislike my job.

The hotels in which I usually stay are horrendous, and make me think that I am in a hospital! Also, the services provided are just pathetic despite the fact that they are 4 Star hotels. This is the first time when I stayed at your hotel during a business trip. To say I am impressed would be an understatement. I felt really comfortable during the stay, and your services are compliment worthy for sure. I am a man who thinks that all the good things should be appreciated so that is why I wrote this letter.

From now I am definitely staying at anelia hotel during any business trip, and would recommend my other business fellows too. Keep up the good work