We had the most beautiful vacation. Food was excellent and the service was just perfect. Specially the staffs who took care of us namely Mr Ajay an amazing person! ... read more Salman and Lilloo from the bar. Those pina colada and Margaritas was just woah Mervin for the live cooking of delicious lamb steaks Ludovic for the service and pleasant welcome. Mr Manoj who personally asked about the stay. We are surely going back soon. The drinks were absolutely delicious! They made us custom cocktails! Highly recommended if you are looking for peaceful place.

  Anelia Hotel Room 325, Mauritius

I am staying in this hotel June 8-26, 2022
I found the management of the hotel needs to pay attention to the following:... read more />
Reno needed
Baseboard incompletely installed and finished. Looks tacky.
Vanity siding, as with other areas, need a coat of varnish/paint.
Patio door latch was broken and cannot be locked.
Room walls are not tastefully finished.

House Keeping
Drape is dirty and partly off hook (this was later rectified).
Floor is tiled. It is occasionally wet and dry mopped but never vacuumed.
In fact, I do not think house keeping has a vacuum.
I think I am a very clean person, somehow, the floor in the room gets quite dirty. For the ~18 nights I stayed here (2 more nights to go) my room has only been wet mopped once.
I have so far seen in the room 4 cockroaches, a spider, two large ants and numerous small ants.
I do not know the responsibility of cleaning of the corridors falls on whom. They were seldom cleaned. There was a stray cat around and at one point during my stay, cat feces was left on the corridor floor for two days only to be cleaned when I complained to the manager.

General
Staffs are friendly and hard working. Some speak Creole more fluently than English.
Swimming pool water seems clean but does not seem well chlorinated. Pool was was not heated - feels cold to me.
Pool towels are accessible from poolside cabana but it closes early at 4:00 pm. Sunset close to 6:00 pm this time of the year.
American breakfast is adequate. Stated serving time supposedly 7:30 am to 10:00 am but food choice is not adequately stocked until realistically 8:00 am. Provided food is adequate in buffet style. However, it is unpleasant to eat with pesky birds and flies which are not too few in numbers.
This hotel has a large compound and barely adequately lit in the evening. The compound contains several buildings housing the guests. In the evening, during my early days of staying here, I found the hotel compound confusing and I did not find it easy to locate my room in the dim light. I would suggest that directions be painted on the cement pavement with the buildings clearly labelled and lit on the outside wall; eg. (Building) A, B, C..

Rooms are large, well lit, provided with kettle for making tea & coffee with powder milk and sugar. Disposable slippers are provided.
There is one each of hairdryer, TV, safe, ceiling fan and AC installed in the room.
They is a phone in the guest room. However, no pen/pencil (I lost my only pen) or writing pad is provided as is customary in a lot of other hotels.
The rooms are quite and chambermaids usually do not showed up till around 11:00 am. I am fine with that.
Each room has its own patio provided with patio furniture consisting of a table and two chairs - I find those handy especially for drying wet clothes.

Hotel security is adequate. I had to sign a paper to say that the hotel would not be responsible for lost items.

All-in-all I would rate my stay here a C+ or 3.5/5.

  Delicious dessert by chef, Hiresh Bohoree
Quick and delicious service
Warm welcome
Staff very helpful and quick
Do try the mousse chocolat by Hiresh - as delicious as... read more visually appealing
Highly recommended

  Excellent service, nice ambience, very polite staff, highly recommended. Seashore is extremely close so you can enjoy the leisure day. Food is very delicious and you get many... read more varieties. The location of this resort is at the heart of city so you can visit shops nearby.

  Would recommend Anelia resort as we had a warm welcome from all the staffs. The food and drinks were awesome and the barman which was present at our arrival had... read more a great personality and his drinks were awesome. The rooms were tidy and very well cleaned.

  I really enjoyed my honeymoon in Mauritius. I'm glad we chose Anelia as our resort. The place is really beautiful. The staff are so kind and friendly. The place was... read more super clean.

Many thanks to Ms. Loshny who checked on us everyday to make sure we were okay. . The manager surprised us with a special candle lit dinner to celebrate our union. We are definitely going back to Anelia.

Thumbs up to all the staff.

  A beautiful family hotel,location perfect ,breakfast n dinner was in abundance n exceptional quality Staff amazing n professional esp Loshny who made our stay so special ..... read more Thank u for Preeti for upgrading our room n considering my husband who has a back problem .. back inAug for my husbands birthday. Thank U Anelia staff

  I had a wonderful experience at the Anelia Resort & Spa The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make... read more our stay enjoyable. I highly recommend this hotel for anyone. Special thanks to Mr. Lilloo at the bar.

  Room was fine as it was Ocean facing .Very disorganised at Breakfast / Dinner. Staff were haphazard. Food often cold. Housekeeping needed reminders constantly. General impression was not good. ... read more Rate this hotel as average the saving grace was the Ocean facing room.

  We had a wunderfull hollyday at this hotel. Rooms have a lot of space and are very clean. Service is perfect. Al the staff are verry kind and helpfull.... read more Big compliment for the kichen, every day the supriced us. The pizza from Lucy are delicious. Also the burger bar has a diverse choice.

  Big thank you to NOOR, the pastry chef, to DHIRAJ,the chief cook, to ANNA the coordinator and PREETY at the front desk for their invaluable help for the wedding... read more this July. A special thank you to NOOR .

  Overall ambiance of Anelia resort is wonderful with beautiful views of the sea,swimming pools,etc.. This is why I call it paradise. All staffs are great and friendly and there at... read more our service  at all times we needed them. Shout out to Loshny for assisting all the way through to ensure everything was okay for us even at every moment of our meal. We are food lovers and dessert lovers and I would say that the food is marvellous, well decorated and well served. The most happiest moments and unforgettable moments were during our dinners by the beach with such beautiful  ambiance, music, dance, environment of food, friendly staffs. Another most remarkable thing was the desserts. Wow! Super cute setup with amazing combinations of colours and designs on the desserts. Go get these varieties of desserts and you will not be disappointed. Special salute to Chef Noor and his assistant Chef Hiresh who were so friendly and attentive  to our needs as we as a family are known to have a sweet tooth when  it comes to desserts. If you want authentic desserts then Anelia resort is the one to shout out for during your stay. I would say its a slice of heaven.  Anelia resort is place to come back for countless times.

  We enjoyed our stay at Anelia.
Hotel amenities and staff were great!
Food was delicious with buffet for breakfast, lunch and dinner with interesting varieties to chose from.
Good... read more job team, keep it up!
See you soon

  We have just returned from the Amelia after a fabulous stay of 10 days from the first to the last day staff where so helpful , friendly and always polite... read more and smiling.
The food was delicious every evening , we had a super dinner on the beach to celebrate our anniversary which the restaurant staff made very special
Our room was clean adequate but the rooms facing directly onto the beach are lovely.
The only criticism I struggled with was the pool I love to swim but it was freezing !!! No heating ! pool attendant was friendly and nothing a bother. Last but no way least Loshny the F & B manager who over looked most meals with a lovely manner and smile chatted politely to guests making sure they where happy and satisfied with their stay and ready asset to your hospitality team.
This hotel isn’t to big and has a personal touch, which we enjoyed.

  We would like to express our thanks to the manager Mr Manoj Letoah for his good management. Our thanks also goes to the welcoming staff. The food was amazingly delicious.... read more The bartender Mr Liloo prepared the best cocktail. Thank you

  very disappointing experience... .one of the staff here Ms.loshny they don’t know how to treat with your customers.Loshny told me to (wear one piece clothes near the buffet in... read more very bad manners not wear lowers here only one piece cloths are allowed)she is very rude .Not at all for value of money. Unpleasant experience! Never again! Don't recommend to anyone!

We found hair in the food at 2 instances!
Flies were on food at the buffet, very unhygienic!
We were discriminated against the foreigners.

There is very limited choice of food for both vegetarian and non vegetarian!!
Vegetarian peeps, let them know beforehand so that you can at least have 2 varieties
But this lady Loshny spoiled my all trip

we were sold the dream and paid for a 4 star that isn't even worth a 2 star hotel! We will never go back and I advise people not to go. More

  I thought the grounds were beautifully maintained, there were always staff tending to them. The infinity pool is a great photo opportunity, although the water in the ocean is... read more less cold! There are lots of pretty areas with sun beds in them, it’s not just all focussed around the pool, and the parasols are steady as a rock. It was pretty windy while we were there and the parasols were steady as a rock. The food was amazing, lots of choices, very flavoursome curries, excellent range of salads, plus meat and fish on the grill. My favourite was the pancakes with chocolate sauce, available every morning and afternoon. The lamb burgers in the burger bar were another favourite, and my partner loved the fish curries. This is the first time we have been all inclusive and we were very happy. I like a lot of soft drinks during the day and there was plenty of juice and water available, plus a few cans in the mini bar. We also indulged in the cocktails, and the local wine was excellent. We had a lovely candlelit meal for two on the beach, well not quite candlelit because there was a breeze and the candle didn’t stand a chance, but a lovely salad, seafood platter and a heart shaped cake in a beautiful romantic setting. I must mention also the staff who were just wonderful, I could not fault the customer service. I... I thought the grounds were beautifully maintained, there were always staff tending to them. The infinity pool is a great photo opportunity, although the water in the ocean is less cold! There are lots of pretty areas with sun beds in them, it’s not just all focussed around the pool, and the parasols are steady as a rock. It was pretty windy while we were there and the parasols were steady as a rock.

The food was amazing, lots of choices, very flavoursome curries, excellent range of salads, plus meat and fish on the grill. My favourite was the pancakes with chocolate sauce, available every morning and afternoon. The lamb burgers in the burger bar were another favourite, and my partner loved the fish curries. This is the first time we have been all inclusive and we were very happy. I like a lot of soft drinks during the day and there was plenty of juice and water available, plus a few cans in the mini bar. We also indulged in the cocktails, and the local wine was excellent. We had a lovely candlelit meal for two on the beach, well not quite candlelit because there was a breeze and the candle didn’t stand a chance, but a lovely salad, seafood platter and a heart shaped cake in a beautiful romantic setting.

I must mention also the staff who were just wonderful, I could not fault the customer service. I felt that they were all focussed on making sure we had a lovely holiday, and we were constantly told to ask if there was anything we needed. They arranged a couple of tours of the island for us, much cheaper than our tour operator. We also went out on the glass bottomed boat, which is free. It’s only a half hour trip, which really suits me because I get seasick easily, so we were out and back before I started to feel queasy and we saw some beautiful fish plus some rays, starfish and coral. Due to the wind we were unable to go out on the snorkelling boat trip, and they wouldn’t let us borrow masks to just go out in the bay so it’s worth taking gear with you or buying some in the town.

Flic-en-Flac beach is very appealing. It has swimming areas marked out with buoys, but there is broken coral everywhere so you need water shoes for swimming and walking on the beach.

I thoroughly enjoyed yoga on the beach. I’ve often done Pilates with some kind of soothing music in the background, but you can’t beat a session to the sound of the actual ocean. More

  I'm happy to have picked Anelia Resorts for our accommodation during my honeymoon trip to Mauritius last month. The hotel staff was very kind, prompt, warm and welcoming towards us... read more and we felt at ease around the place.

There were one or two occasions where we had some complaints around the service but those were acted on promptly and proactively addressed by the hotel staff. Huge shout out to Loshny who helped coordinate and upgrade our booking to a honeymoon booking, as we had been incorrectly booked for regular vacation package by our travel agent.

The resort offers complimentary and paid water activities and also helps with any logistical requests you may have (cab, two wheeler rentals, currency exchange etc). The wifi is connectivity is strong throughout the resort and was sufficient to carry out any work related tasks if necessary.

The candle light dinner by the beach side along with live performance was certainly stand out experience of our stay and for that I once again extend my sincere thanks to Loshny and her team.

  It was wonderful experience during our stay at Anelua Resort. The Room location is good and view from the room is excellent.
The Food and Room Service is excellent. Staff... read more is very courteous and helpful.
It was wonderful experience. Excellent Resort

  Admittedly we went in off season and overall I think the hotel was OK, but there are some areas in the resort that are quite dated, especially the games room... read more and 'entertainment area'. In the games room there are 2 pool tables, but they are both in bad condition, with different size pool balls and all of the cues had no tips! So a little difficult to play properly. Table tennis and table football were OK to play. The gym was good and acceptable as long as it didn't get too busy. The evening entertainment was poor in my opinion. They had 'themed nights' each night and one of them was billed as 80's & 90's. But it was nothing of the kind! The dance area is basically a small area in between the front of the stage and dining tables, which are kept out all day. It felt like the same playlist on every night and after 2-3 days it was very samey and there's nothing much really to do at night outside of the hotel. The food choices were OK. But after a week if got a little boring and repetitive. There were birds spotted in the buffet and burger bar eating the fruit and food off plates on numerous occasions. Also there are quite a lot of flies around. Beds and apartments were comfy. There were kids were screaming and crying around the pool, so it's not... Admittedly we went in off season and overall I think the hotel was OK, but there are some areas in the resort that are quite dated, especially the games room and 'entertainment area'.
In the games room there are 2 pool tables, but they are both in bad condition, with different size pool balls and all of the cues had no tips! So a little difficult to play properly.
Table tennis and table football were OK to play.
The gym was good and acceptable as long as it didn't get too busy.

The evening entertainment was poor in my opinion. They had 'themed nights' each night and one of them was billed as 80's & 90's. But it was nothing of the kind!
The dance area is basically a small area in between the front of the stage and dining tables, which are kept out all day.
It felt like the same playlist on every night and after 2-3 days it was very samey and there's nothing much really to do at night outside of the hotel.

The food choices were OK. But after a week if got a little boring and repetitive.
There were birds spotted in the buffet and burger bar eating the fruit and food off plates on numerous occasions. Also there are quite a lot of flies around.

Beds and apartments were comfy.

There were kids were screaming and crying around the pool, so it's not really relaxing. It seems as though there are a few pools at the resort, where actually there is only the one main pool you can lounge around.

There are stray dogs walking around the hotel grounds. They wasn't really a problem though, but every night between 3:30 and 6am I would hear dogs continuously barking non stop for around 30-45 minutes. I was over in the far blocks 251 & 252, so not too sure how loud it was for other areas?

The water was a real problem for us. Sometimes there was no hot water to shower with, sometimes just no water! I actually burnt my hand once because the water came out scolding hot. Just something to be aware of if you have young kids.

Our bath and hand towels were taken and not replaced on 4 or 5 occasions. Each time I had to call reception to ask them to bring towels as we had none in the apartment. Once it took them about 40 minutes to bring towels!

I brought both the water and towels problem to the hotel managers attention saying I was getting frustrated with it. To his credit he acted on it, but the water was still an issue after this at times.
He also replaced the mini bar in one of our rooms with a new fridge as the other one wasn't getting cold.

One thing about Anelia that was good were the staff. There were some there that always made you feel special and made time to stop and chat, always with a smile.
A few that went over and above I felt are:
Alain (main pool towel swap) - Such a nice guy. Gave us plenty of help with our visit to Port Louis amongst other tips. "Thank you for everything Alain"
Lucie (chef) - What a beautiful soul! Always smiling, always asked how we were and made the best pizzas for us!! "Thank you Lucie, your smile will be missed"
Darshan, Prajith & Gaurav (restaurant/bar) - Amazing staff members. Always made sure we were OK for drinks etc and their service was great.
The manager, Manaj was so welcoming too. Nothing was a problem for him and he was always making sure we were all OK whenever our paths crossed. Thank you.

Overall, I guess if it was in full season then it may be a little more exciting to stay at Anelia. It's not a bad hotel, it just needs a few little things taken care of. More

  The hotel staff from gateman,reception,restaurant staff and all the staff are very professional and respectful. Hundred percent points for the hotel. The entertainment team was very good especially a girl... read more named Chloe, sorry for name spelling. She was lively in her job,our special thanks and congratulations to all the staff,shall definitely be a repeater at this resort.

  Nice location and good option for vegetarian food. Beautiful infinity pool .
Hawaian dance performances by locals on the day of gala dinner.
Warm welcoming with Sega dance... read more and music.
Good breakfast spread.

  Great place. Very peaceful.
Very Nice animation on Saturday night.
Awesome staff and service, especially Hiresh, who was so helpful. Along with, Hrithik, Yasir, Niraj, Tushlim(apologies for typo/if... read more any)... And almost everyone made the stay much better. Thank you.

  4 out of 5. The staff are so welcoming. The rooms and the compound are clean and well kept. The food was good and the service good. I want... read more to recognize two of your staff- Loshny and Turcy.
Definitely I will recommend the resort to my friends.
Brigadier & Mrs G Kimanzi